Hoerner Heating & Plumbing

Plumbing
Toronto ON M4K 2R1
Write a Review
Write a Review
Website
HomeStars
Plumbing
Hoerner Heating & Plumbing
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Write a Review

Reviews for Hoerner Heating & Plumbing

Average customer rating:
9.7 10 (742 reviews)

Sort by

Jess.kellyca@yahoo.ca from Toronto
J. K.
3 reviews Toronto, ON
10/10

Solved sewer drain backup

Drain Services review in Toronto

Emergency weekend call out, responded quickly and was here within the hour.
Very professional
Knowledgeable on drainage systems and efficient resolution of sewage backup before any damage was done to the basement flooring.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thank you so much for your review.
Our online reviews are so helpful to our business.
We were so pleased that you found the technician very professional, knowledgeable on drainage systems, and that he was able to find an efficient resolution of sewage backup before any damage was done to the basement flooring.
We hope you use us in the future for any plumbing, hydronic heating, drain and heatpumps/ac mini split issues.
Be safe and well,
Best wishes,
Tracey
Hoerner heating&plumbing
4164632573

Private User
Private User
Private User reviews Toronto, ON
10/10

Drain cleaning

Drain Services review in Toronto

Cole was fantastic! He assessed the problem and fixed it quickly. He showed us before and after footage and taught us what to watch for.

He and his trainee Adam were super friendly and considerate; something we always appreciate about the Hoerner folks.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

It is great to hear that Cole was fantastic! That he assessed the problem and fixed it quickly.
In addition, he showed you before and after footage and taught you what to watch for.
The techs will be pleased to know that you found them super friendly and considerate.
Thank you for your business and we hope you choose us in the future for any plumbing, hydronic heating, heat pumps/ac mini split, and drain issues.
Best wishes,
Tracey
Hoerner heating & plumbing(drains&heat pumps)
4164632573

Private User
Private User
Private User reviews Toronto, ON
10/10

One trip FIX: had required part in truck!

Plumbing review in Toronto

Quick, polite, friendly, one visit fix, had required part in truck. Visit was to troubleshoot. But when he saw a quick (and correct0 fix he just did it.

Approximate cost of services:
$75.00
Was this review helpful?
Company Response

Thank you for taking the time to leave us a review!
We're glad to hear that our technician was able to quickly and efficiently resolve the issue during their initial visit.
Providing excellent service is always our top priority and we appreciate your feedback.
Don't hesitate to contact us with any of your plumbing, hydronic heating, drains, and heat pump/ac needs.
Thank you
Tracey
Hoerner heating&plumbing
4164632573

Private User
Private User
Private User reviews Toronto, ON
10/10

Toilet repair

Plumbing review in Toronto

Toilet stopped filling, called Hoerner and they quickly got someone out to me who fixed the problem easily. I will definitely be using this company again.

Approximate cost of services:
$179.00
Was this review helpful?
Company Response

Thank so much for this review.
We are so happy we were able to fix the issue.
We hope to be of service in the future.
Thank you
Tracey

Brian Harrison
Brian Harrison
4 reviews Toronto, ON
10/10

Tankless Water Heater Cleaning

Heating & Air Conditioning review in Toronto

Flow through my water heater dropped from about 3 gpm to 1 gpm due to calcification in the tubes. Hoerner showed up, flushed the heater, and got the flow up to 3.5 gpm. It took an hour. The technicians were knowlegeable, friendly and great to work with. No muss, no fuss, problem solved.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

I'm glad to hear that you had a positive experience with Hoerner and that they were able to resolve the issue with your water heater.
It's great to know that the technicians were knowledgeable, friendly, and provided excellent service by flushing the heater successfully and getting the flow back up to 3.5 gpm.
Thank you for taking the time to share your feedback with us.
We hope you choose Hoerner in the future for any plumbing, heating, drain, and heat pump/Ac issues.
Best wishes,
Be safe and well,
Tracey
416-463-2573

Private User
Private User
Private User reviews Kitchener, ON
10/10

Excellent plumbers

Kitchener

I have been using Hoerner Plumbing since I moved to the east side of the city in 1998. I have always been happy with their services. Their pricing is good and the work is always done efficiently and well.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thank you so much for the review.
We are so grateful that you have used our services since 1998.
We hope you choose Hoerner in the future for
any of your plumbing, heating,drains and
Heat pump needs.
Be safe and well,
Best wishes
Tracey
Hoerner heating &plumbing
416 463 2573

Private User
Private User
Private User reviews Toronto, ON
10/10

Very prompt, professional and practical

Toronto

Weve had a laundry list of relatively minor plumbing issues building up. Im very glad I finally contacted Hoerner - they were there the next day and did a great job of efficiently identifying issues, presenting options and fixing the items they could do on the spot. I really appreciated the honest and practical advice around what things were worth doing now vs later, and helping give me a general sense of what some potential bathroom renovation work we are considering might cost.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Thank you for taking the time to leave a review!
We're glad to hear that we were able to efficiently identify and address your plumbing issues.
Our team takes pride in presenting options to our customers and providing quality service.
Don't hesitate to reach out if you have any further plumbing, hydronic heating, drain, and heat pumps/AC needs in the future!
Be safe and well,
Best Wishes
Tracey
Hoerner heating&plumbing

Silvana in Toronto
Silvana in Toronto
0 reviews Toronto, ON
10/10

replacement of the manual thermostatic radiator valve

Plumbing review in Toronto

My radiator TRV valve in my bedroom was seized and not working, and I couldn't adjust the temperature and suffered from too much heat at night. With the valve replaced, I can now regulate my radiator. Nicolas and his helper, Jane, did an excellent job and left everything clean behind them, unlike other contractors that came to our house.
The Hoerner Heating & Plumbing and Drains company has responded to my online request promptly and efficiently. Their customer service is excellent and responsive. I love how they send their customers reminders of the upcoming appointment and send the information and photo of their technicians for safety purposes.

Approximate cost of services:
$1,100.00
Was this review helpful?
Company Response

Thank you so much for the thorough and kind review.
I'm glad to hear that your heating issues have been resolved and that you are now able to adjust the temperature in your bedroom as needed.
Thank you for taking the time to share your positive experience with our services.
We look forward to being of service in the future for any plumbing, heating, drains, and heat pump (a/c) issues.
Be safe and well,
Best wishes
Tracey
Hoerner heating&plumbing
4164632573

Private User
Private User
Private User reviews Toronto, ON
10/10

Check on furnace that is not working

Heating & Air Conditioning review in Toronto

Company was prompt and very helpful and the cost for a visit and to get a quote was very competitive compared to other quotes.

Approximate cost of services:
$65.00
Was this review helpful?
Company Response

Thanks you so much for taking the time to write a review.
We are very happy to here that the price was competitive.
We hope you choose Hoerner in the future for any plumbing, heating, drain or heat pumps needs.
Be safe and well,
Best wishes
Tracey
416 463 2573
Hoerner heating &plumbing

Private User
Private User
Private User reviews Toronto, ON
10/10

Professionalism Personified

Toronto

From the quote to the installation, the level of communication, construction (selection of equipment) and administration was exceptional.

As a bonus, Mark, Daniel and Adam left a plumbing design worthy of the Louvre on my wall.

These guys arent cheap, but you get fantastic work. You get what you pay for.

Full combi boiler and water heater.

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

Thank you for taking the time to share your positive experience with our team. We are thrilled to hear that our level of communication, construction, and administration exceeded your expectations from quote to installation.

We pride ourselves on providing exceptional service and high-quality equipment selection to meet our clients' needs. We also appreciate your kind words about our team members, Mark, Daniel, and Adam - we will gladly pass on the wonderful comments. Hoerner look forwards to hearing from you again. Regards, Tracey Hoerner 416-463-2573

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Heating & Plumbing

Hoerner Heating & Plumbing is a locally-owned and family-operated business specializing in Plumbing, Hydronic heating, Drains, Heat pumps and Air conditioning.
Our expert team understands the importance of plumbing, heating, air conditioning, and drains.
Our team is equipped with the knowledge to determine the best solution for your specific needs.
We are trained professionals that excel in installing and maintaining hydronic heating systems, drains, plumbing, and heat pumps(air conditioning) offering you optimal comfort and energy efficiency.
Count on us for top quality service in reliable hydronic heating that delivers exceptional warm-throughout your home.

We are a fully insured and licensed plumbing and heating company.

Hoerner Heating & Plumbing
At Hoerner, there is an operator on Duty 24/7, so you will always speak with a live customer service person to communicate any of your issues with frozen pipe repairs, sump pump repairs, toilet repairs, faucet repair, drain repair, and any other emergencies.
At Hoerner, the technician provides an upfront price option or options at your home before the work begins for work such as water heater install, heat pump/air conditioning install, drain install, and repipe install before they begin.
At Hoerner, our trucks are well-stocked with plumbing and heating parts, often we can do it all with just one service call for a boiler repairs, water heater repairs, and radiator repairs.
When Hoerner visits your home, we clean up after all our work like we were never there. Drain digs and Boiler installs require extensive clean up.

Why we value the work we perform.
Service and installation create a valuable role in increasing the value of the homes. The performance of all the equipment, and fixtures in the home creates a better quality of life.

Give us a call at (416) 463-2573

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING INSTALLATION Toilet Install Faucets Install Premium faucets install Tankless water heaters install. Sewage ejectors install Sump pump install Hydronic Heating Install WATER HEATER INSTALL Tankless water heater install Tank water heater install Heat pump water heater install HYDRONIC HEATING INSTALLS Install & service high-efficiency boilers for your home install Boiler install Radiant floor heating systems install Radiators Install. BOILER REPLACE OIL BOILERS DRAINS INSTALL New Drain pipes install Camera inspection drain install Mainline backwater Install Sink drain install FURNACES AIR CONDITIONERS HEAT PUMPS
SERVICES
PLUMBING REPAIR Toilet repair Faucet Repair Premium faucets repair Tankless water heaters repair Install Sewage ejectors Install sump pump. HYDRONIC HEATING Tankless Water Heater repair High-efficiency boiler repair Mid-efficiency Boiler repair Radiant floor heating repair. Radiator repair WATER HEATER REPAIR Tankless water heater repair tank water heater repair DRAIN REPAIR Clogged and blocked pipes and drains repair Camera inspection of drain repair Mainline backwater valves repair Sewage ejector repair Sump pump repair AIR CONDITIONER INSTALL & REPAIR FURNACE INSTALL & REPAIR HEAT PUMP INSTALL & REPAIR
BRANDS
BOILER NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers, Weil McLain, Boiler Combi heating systems (condensing units) TANKLESS WATER HEATERS Navien and Rinnai WATER HEATER TANKS AO Smith, Bradford White, John Wood, Rheem, FAUCETS Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard TOILETS Toto Toilet, American Standard toilet, PRODUCT Bio Clean-Drain liquid, Rydlyme Adey Mitsubishi Heat Pumps Mitsubishi Mini Splits Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Stelrads Emergency Service 24/7
SPECIALITIES
Tankless water heater install Radiant floor Install High efficiency boilers Install Bradford white combi core Replace Boiler combi units install Drain camera inspection Backwater water valve install and maintain. Building Trap Removal New water service Install Repipe house Install Sump pump install Heat pump/Air conditioning install Drain digs, Drain repairs,and Drain installs Radiator installs Basement Back ups Sump pump rebates Backwater valve rebates Heat pump rebates Emergency service 24/7 live customer service person answers the phone.
WEBSITE
https://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
17
PAYMENT METHOD
Credit Card,Cheque,Cash
LICENSES
gasfitter, plumber
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.