Hoerner Heating & Plumbing

Plumbing
Toronto ON M4K 2R1
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Hoerner Heating & Plumbing
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Reviews for Hoerner Heating & Plumbing

Average customer rating:
9.7 10 (742 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Problem one day, fixed the next!

My Toto toilet stopped working properly. I phoned one day, Mark was here the next. He told me what was wrong, gave me options for fixing it, and then fixed it. It now works like new.

Thank you, Mark.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thank you so much for much for your kind words.
We are so pleased we were able to repair your toilet.
We hope to be of service in the future for any of your plumbing, hydronic heating, drains, and heat pumps (air conditioning)
Thank you so much,
Best wishes,
Hoerner Heating&Plumbing
Tracey
416 463 2573

M maynard
M maynard
0 reviews Toronto, ON
10/10

Toilet repair

La was polite and courteous, completed the job promptly, would have him back. Great service

Approximate cost of services:
$350.00
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Company Response

We are happy to hear La completed the job promptly and politely. Hoerner offers upfront pricing and looks forward to helping you again in the future.
Regards, Tracey Hoerner
Hoenrer Heating & Plumbing. 416-463-2573.

Private User
Private User
Private User reviews Toronto, ON
10/10

Pipe replacement

Rusted elbow and pipe. Service was fast and friendly. Initial problem solved, also added a new valve as old valve was leaky.

Approximate cost of services:
$450.00
Was this review helpful?
Company Response

Thank you for taking the time to share your positive experience with us!
We're pleased to hear that our team was able to assist you efficiently and effectively.
We take pride in providing fast and friendly service to all of our customers.
It's great to hear that we were able to solve your initial problem and add a new valve to prevent future issues.
We appreciate your business and look forward to serving you in the future for any plumbing, hydronic heating, Drains, and heat pumps (air conditioning).
Thank you,
Best wishes
Tracey
416 463 2573

susan in Concord
susan in Concord
3 reviews Toronto, ON
10/10

Basement water heater & plumbing issue

Emergency basement flooding - Andrew arrived within 30 mins to help diagnose and resolve issues with insight & expertise & the best solution(s) he could offer. Went above & beyond; knowledgeable, professional, impeccable customer service. Five stars -- highly recommended Hoerner for any and all needs!

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thank you so much for taking the time to share your positive experience with us.
We are thrilled to hear that Andrew was able to quickly and effectively resolve the issues with your basement flooding and that he provided exceptional customer service throughout the process.
We pride ourselves on delivering expert solutions and outstanding customer service, and we are glad that we were able to meet your expectations.
We appreciate your recommendation and look forward to serving you again in the future for any plumbing, hydronic heating, drain, and heat pumps (air conditioning) issues.
Be safe and well,
Best wishes,
Tracey
Hoerner heating&plumbing
4164632573

Private User
Private User
Private User reviews Toronto, ON
10/10

Plumbing and Drain replacement in Basement Floor

We had a sewage back up in the basement. Hoerner came and indicated the issue and we had all the pipes in the basement floor replaced and a back flow installed outside. They were here for 5 days and were extremely efficient and did an excellent job in replacing everything that was needed. Nick, Adam and Lance were friendly, efficient and did a great job on cleanup after all was done.

Approximate cost of services:
$17,000.00
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Company Response

Thank you for taking the time to leave such a positive review of our services. We are so pleased to hear that you were satisfied with the work done by our team, and that they were able to efficiently resolve your sewage issue. Our team takes great pride in ensuring our customers are happy with the results, and we're glad that Nick, Adam, Cole and Lance were able to exceed your expectations. Please don't hesitate to reach out in the future for any plumbing needs you may have. Thank you again for choosing Hoerner Heating & Plumbing!

Jillian
Jillian
5 reviews Toronto, ON
10/10

Amazingly knowledgeable, professional and friendly service and repair

Nathaniel from Hoerner did a fantastic job re-piping our radiant heating system. It had been installed incorrectly and our entire basement was like a sauna. Piping has been corrected and a sensor outside will save us on our gas bill and make it more efficient. And well be able to use the basement in the summer without dripping in sweat!

UPDATE: we had an issue Nov 1 2023 when we tried to put the furnace on and the boiler stopped working- no heat or hot water! Nicholas was dispatched same day by the lovely Kim at Hoerner and fixed it right away. The best service!

Approximate cost of services:
$2,200.00
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Company Response

Thank you for taking the time to share your experience with us!
We are thrilled to hear that you are satisfied with our work on your radiant heating system.
It's always rewarding to hear that we were able to correct the issues and improve your overall comfort and energy efficiency.
We hope you continue to enjoy the benefits of your updated system for years to come!
We are here in the future for any plumbing, hydronic heating, drain, and heat pump (air conditioning) issues.
Best safe and well,
Best wishes,
Tracey
Hoerner heating&plumbing
4164632573

Private User
Private User
Private User reviews Toronto, ON
8/10

Leak in first floor bathroom possibly from 2nd floor bathroom

I wasn't present but the other owner/partner was. The plumber sealed the drain in the upstairs bathroom as a first step in analyzing the source of the problem. We have to monitor the water marks o the ceiling to see if the leak is increasing. Give it a couple of weeks. Seems sensible.

Approximate cost of services:
$275.00
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Company Response

Hello,
Thank you so much for taking the time to write a review.
We are happy that the job made sense.
We are here for any future plumbing, hydronic heating, Drain, and heat pump/Air conditioning issues.
Be safe and well,
Best wishes,
Hoerner heating&plumbing
Tracey

Private User
Private User
Private User reviews Toronto, ON
10/10

Repair outside tap and move inside shut off valve

Cole was on time, job was done quickly, he was friendly, professional and communicated well. Cleaned up after work.

Approximate cost of services:
$727.45
Was this review helpful?
Company Response

Thank you so much for sharing your positive experience with Cole!
We are thrilled to hear that he provided prompt and efficient service while displaying a high level of professionalism and communication.
It's great to know that he also took the time to clean up after the job was completed.
We appreciate your feedback and look forward to working with you again in the future on any plumbing, hydronic heating, heat pumps (air conditioning), and Drains.
Hoerner heating&plumbing
Tracey
416 463 2573
Thank you
Be safe and well,

Private User
Private User
Private User reviews Toronto, ON
10/10

Great service, reasonable prices

Daniel was on time and provided great plumbing services. Great work, reasonable prices for plumbing work. Waiting for detailed quote on boiler replacement

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thank you so much for taking the time out of your busy day to write a review.
So pleased to hear that Daniel was on time and provided great plumbing service.
In addition that he was reasonably priced and did great work.
We hope to hear from you in the future for any plumbing heat issues.
Be safe be well
Hoerner heating & plumbing
416-463-2573

Private User
Private User
Private User reviews Toronto, ON
10/10

Gas valve replacement

I was delighted with the service Nathaniel who came to work on the BBQ gas valve. He was quick, efficient and friendly.
He explained the problem clearly and provided additional service to fix minor plumbing issues.
Also this company's admin staff are excellent. They are very accommodating and informative, and very helpful.
I recommend this company to anyone who needs gas and plumbing help.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thank you for taking the time to share your wonderful experience with us.
We're thrilled to hear that Nathaniel was able to provide you with efficient and quality service.
Our team always strives to provide exceptional service and we're glad that our admin staff was able to assist you throughout the process.
Your recommendation means a lot to us and we look forward to serving you again in the future for any plumbing, hydronic heating, heat pumps/Air conditioning,and Drains.
Thank you
Tracey
Hoerner Heating&Plumbing
4164632573

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Heating & Plumbing

Hoerner Heating & Plumbing is a locally-owned and family-operated business specializing in Plumbing, Hydronic heating, Drains, Heat pumps and Air conditioning.
Our expert team understands the importance of plumbing, heating, air conditioning, and drains.
Our team is equipped with the knowledge to determine the best solution for your specific needs.
We are trained professionals that excel in installing and maintaining hydronic heating systems, drains, plumbing, and heat pumps(air conditioning) offering you optimal comfort and energy efficiency.
Count on us for top quality service in reliable hydronic heating that delivers exceptional warm-throughout your home.

We are a fully insured and licensed plumbing and heating company.

Hoerner Heating & Plumbing
At Hoerner, there is an operator on Duty 24/7, so you will always speak with a live customer service person to communicate any of your issues with frozen pipe repairs, sump pump repairs, toilet repairs, faucet repair, drain repair, and any other emergencies.
At Hoerner, the technician provides an upfront price option or options at your home before the work begins for work such as water heater install, heat pump/air conditioning install, drain install, and repipe install before they begin.
At Hoerner, our trucks are well-stocked with plumbing and heating parts, often we can do it all with just one service call for a boiler repairs, water heater repairs, and radiator repairs.
When Hoerner visits your home, we clean up after all our work like we were never there. Drain digs and Boiler installs require extensive clean up.

Why we value the work we perform.
Service and installation create a valuable role in increasing the value of the homes. The performance of all the equipment, and fixtures in the home creates a better quality of life.

Give us a call at (416) 463-2573

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING INSTALLATION Toilet Install Faucets Install Premium faucets install Tankless water heaters install. Sewage ejectors install Sump pump install Hydronic Heating Install WATER HEATER INSTALL Tankless water heater install Tank water heater install Heat pump water heater install HYDRONIC HEATING INSTALLS Install & service high-efficiency boilers for your home install Boiler install Radiant floor heating systems install Radiators Install. BOILER REPLACE OIL BOILERS DRAINS INSTALL New Drain pipes install Camera inspection drain install Mainline backwater Install Sink drain install FURNACES AIR CONDITIONERS HEAT PUMPS
SERVICES
PLUMBING REPAIR Toilet repair Faucet Repair Premium faucets repair Tankless water heaters repair Install Sewage ejectors Install sump pump. HYDRONIC HEATING Tankless Water Heater repair High-efficiency boiler repair Mid-efficiency Boiler repair Radiant floor heating repair. Radiator repair WATER HEATER REPAIR Tankless water heater repair tank water heater repair DRAIN REPAIR Clogged and blocked pipes and drains repair Camera inspection of drain repair Mainline backwater valves repair Sewage ejector repair Sump pump repair AIR CONDITIONER INSTALL & REPAIR FURNACE INSTALL & REPAIR HEAT PUMP INSTALL & REPAIR
BRANDS
BOILER NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers, Weil McLain, Boiler Combi heating systems (condensing units) TANKLESS WATER HEATERS Navien and Rinnai WATER HEATER TANKS AO Smith, Bradford White, John Wood, Rheem, FAUCETS Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard TOILETS Toto Toilet, American Standard toilet, PRODUCT Bio Clean-Drain liquid, Rydlyme Adey Mitsubishi Heat Pumps Mitsubishi Mini Splits Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Stelrads Emergency Service 24/7
SPECIALITIES
Tankless water heater install Radiant floor Install High efficiency boilers Install Bradford white combi core Replace Boiler combi units install Drain camera inspection Backwater water valve install and maintain. Building Trap Removal New water service Install Repipe house Install Sump pump install Heat pump/Air conditioning install Drain digs, Drain repairs,and Drain installs Radiator installs Basement Back ups Sump pump rebates Backwater valve rebates Heat pump rebates Emergency service 24/7 live customer service person answers the phone.
WEBSITE
https://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
17
PAYMENT METHOD
Credit Card,Cheque,Cash
LICENSES
gasfitter, plumber
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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