Great work, friendly and patient crew, very pleased
2018 started when we found that our basement had flooded with 2 inches of water due to a frozen (and subsequently burst) water pipe. We called Hoerner and the friendly agent told us that we would be contacted shortly with a time that that a plumber could come and assess the issue (we had turned the main water valve off so there was no further risk of damage). True to their word, Derek and Amir came the following morning. They did minimal damage as they tried to find the location of the burst and when they found it, fixed the copper joint it in a timely manner. Derek really took the time to explain the issue and what we could do to prevent it. They cleaned up the mess (boots and drywall cutting) and clearly explained the bill I received. I would recommend Hoerner to anyone that asks me, and will be sure to use them again.
- Approximate cost of services:
- $450.00
- Company Response
Hoerner thanks you so much for such a lovely review to start the New Year. We will be sure to share this with Derek. Writing a review takes thought and time - we truly appreciate it.