Hi Lite Electric Inc.

When we discovered that our new home's hard-wired smoke detector system was not working we knew it was time to call in an expert ASAP.
We immeadiately searched reviews on 'homestars' and decided to contact Hi-lite Electric based on customer reviews.
I spoke to Angie explaining my concern over an urgent safety matter. We arranged for an appointment the next day. I was surprised when minutes later Luciano (the owner) called me back to give me some tips to troubleshoot the smoke detector system myself to save the cost of a service visit.
After performing the checks myself it was confirmed that problem was for a professional. I called Luciano back and he told me that he would come out himself the very next morning.
Luciano arrived right on time and immediately reviewed his qualifications, transparent pricing and walked us through the approach to diagnose our issue.
Our issue was quickly diagnosed and fixed ensuring the safety of my family and home. In solving our problem he revealed that there were some further safety issues and a code violation.
Hi- Lite provided a temporary fix and promised to return the following week once an additional resource was available along with parts and a permit to do the required work.

I appreciated the attention to compliance and details to ensure that the job was done right.
Sure enough Luciano returned and fixed the items which were non-compliant and performed a top to bottom circuit check for our home.

We were very happy with level of professionalism, transparency of work and focus on customer service. I felt so positive about the service I received that I already recommended Hi-Lite to my family!