On the evening of a burglary in our neighbourhood, I was approached by a representative from Hamilton Tech Drive for an alarm installation. After a song and dance I acquiesced to his sales pitch with the complete understanding that if I was dissatisfied at anytime I may cancel the service. This is completely and utterly false. After repeated phone calls and a letter requesting cancellation, I was denied. Sherry, the manager told me I could not speak with anyone else to complain as she is essentially in charge. My financial situation does not allow for this luxury however I am being terrorized into paying the full amount for a 3 year term without the benefits of the alarm. Shame on you for capitalizing on people in a vulnerable moment. Jason Reid as well for omitting the important details as the technician in charge.
- Approximate cost of services:
- $1,830.19