General Contractors review in
Toronto
Renovator Thom Hirtz is charming, experienced and capable. Unfortunately on our renovation his suppliers and tradespersons were largely incompetent and his accounting was never complete despite the fact that our deal was for a percentage mark-up on actual monies spent. Neither Thom nor I were on site often enough and errors either had to be corrected once spotted or ignored because it was too late. Line-ups didn't line up; levels weren't; doors were installed reversed; and gas, electrical and plumbing issues(!) attended to. Pieces of delivered fittings/equipment were lost or damaged, paperwork is missing.
- Approximate cost of services:
- $300,000.00
- What could this company do to improve their services?
- Use only qualified, licensed and experienced trades and revamp the accounting system/personnel.
- Any advice to offer fellow homeowners facing a similar project?
- View work in progress every couple of days and never assume that anyone else is checking what's being done or who is doing it; whether equipment is complete and as ordered; or that invoices and timesheets are correct. Your renovator may be distracted or simply have too much work to supervise each job adequately. The City, Electrical or Gas inspectors can't be expected to catch every flaw and apparently don't hold the renovator or his trades responsible.
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