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Giant Carpet & Flooring

Carpet & Rug Retailers
North York ON M3J 3E5
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HomeStars  >  Floor Laying & Refinishing in Downsview  >  Giant Carpet & Flooring  >  Hardwood floor installation
Howard from Thornhill
Howard from Thornhill
2 reviews Toronto, ON
2.5/10

Hardwood floor installation

I have no record of the transaction or the work order. They never called to confirm when they were coming to install They showed up at 11:30 (left at 6:30).They did not bring the nosing or the t-molding, which we paid for and needed (floor is not
flush with the bathroom entrances)
They did not install baseboards, which was in the work order
They did not notify us when they would return to finish the work
One box was the wrong product and could not finish the floor (installers knew before that 1 box was incorrect and did not notify us)
We asked the installers to start with the kids room, that was the room that was left unfinished.
The product has 4 different colors, looks like a checkerboard.
The product was not installed within 7 days of purchase, as per website.
Some of the installed boards are damaged, (kids room) and there are some staple bumps.
As a result our house is upside down, kids have been sleeping in the living room, and all our clothes are in bags.

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