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Furniture Giants

Furniture
Scarborough ON M1P 2K8
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HomeStars  >  Furniture in Brimley  >  Furniture Giants  >  Leather Sofa Set
Michael from Brampton
Michael from Brampton
1 review Toronto, ON
2.5/10

Leather Sofa Set

I wish I had read these reviews before going to this store. I bought a set of leather sofa from this store. What I have gone through at the hands of Bobby and his staff is appalling. The metal studs on the furniture have rust on about half of them. The exchange were even worse which indicate a very bad storage at the company's warehouse because you can actually see marks of moisture on the leather. Bobby tells me the rust that I see is not rust but finishing design. As if I am dumb! His staff refused to give me his phone number and it took me a registered letter to ask for refund for him to contact me, after 9 working days, including the long weekend. Bobby hangs up on me when I called him to resolve the issue and he tells me I should take him to Court because he will not refund my money for the defective product. I think we have just began a process which Bobby has no idea how much it will cost his business. Just stay tuned. In the meantime do well to stay clear from this store and also spread the word around. A word to the wise is enough.

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