Clera Windows + Doors

Hi Marcello,

We had new windows installed on July 13th 2010 by FM Windows.

I am writing to congratulate the team at FM Windows on a job well done. It is the third time that we have windows and a door installed by FM and if all the companies were providing as good a service as FM Windows, renovations would be a charm.

They took the time to listen to help us choose the best products, they answered our questions patiently. We felt that we were important and that our satisfaction was a must. The installers were courteous and answered all our questions. During installation, they took the time to make it right! I admired their workmanship and knowledge. They left our home clean aferward, they even removed some stubborn stickers!! It showed that these people take pride in what they do!

After sale service was answered promtly and our concern adressed properly. If we move to a new home and need windows again, we will choose FM Windows and doors. We are proud to show our beautifull Windows and to recommend their services.

Our sincere thanks to everybody at FM,

M and Mrs Daniel Poulin

We replaced our front window and side door to the side yard. He was on time. He was very experienced. The finished product looked great. We first showed our neighbors, then all of our family members. With the lifetime warranty I will only have to do this once.

Thanks again
John

Bob, the sales manager came to my house around the end of April. He explained things very well and answered all of my questions leaving me with a quote and time to think it over. After checking out several other companies I decided to go with F.M Industries and signed a contract on May 4th/10. The installation took place about 6 weeks later.

We own a small cottage in Sutton and needed to replace our windows. We were very happy with how Fred explained our different options while understanding our budget. He listened to us which is different from what we have experienced with other sales people. The installers came when they said they would and did a great job. You could tell that they were very experienced and knew what they were doing. The windows operate great and have made our cottage look so much better.

I had FM Windows installed in July of this year. From contact with sales rep to install I felt extremely at ease dealing with both....very professional. We had a small issue with our washroom window. It should have been frosted glass. I called the office and within 2 weeks the frosted glass was here and installed. Extremely impressed with the workmanship and the FM product. Would recommend without hesitation.

From the first visit to select products to the final finished product all went smooth and professional. Can't say enough about how well we were treated and what a great product we got for a great price. The installers were a great crew fast and efficient all very professional. Thank for a job well done.

After much research and several quotes I must say that we are very happy that we went with this factory direct company. We paid a little bit more in the hopes of a quality installation and a more reliable warranty and also because the salesman, Bill, was very interested in hearing our needs, giving good advice about our choices and informed about his product. My trust was rewarded. Scott and his crew did a great job and were very interested in my satisfaction. Great windows, great job.

We live in an 80+ year old home and desparately needed new windows. We got a price from FM for the main floor and upstairs windows and decided to get them all done at once. The windows (which we had installed about 6 years ago now) are still great and really improved the look of the house and our energy efficiency.
Just this spring we decided to get a new front door through them too and to replace our basement windows. I like the fact that because they manufacture the windows, even though it's six years later the windows still look the same as the rest of the house. It was even the same installer.
Very happy with the workmanship and the installers were clean and professional.

We recently had our front door/side windows and 2 basement windows replaced by FM - the service: Impeccable! Installation was seamless and clean! Kudos to your team! Will definitely recommend!