Clera Windows + Doors

Windows & Doors Installation & Service
Vaughan ON L4K 5V5
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88%

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Reviews for Clera Windows + Doors

Average customer rating:
9.2 10 (3710 reviews)

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Morjerie in Toronto
Morjerie in Toronto
0 reviews Toronto, ON
10/10

Window Replacement

Rita and the team at Clera were fantastic and made the whole process to replace our broken window smooth and easy

Approximate cost of services:
$300.00
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Company Response

Hello Morj,

Thank you so much for your 10-star review! It was a pleasure to serve you. We are always available whenever you need us again.

Warmest regards,

Rita

Private User
Private User
Private User reviews Windsor, ON
7/10

Patio doors and Bedroom window

Great service and follow up only spoilt a very late delivery. The product is great and my wife and I are very pleased.

Approximate cost of services:
$7,500.00
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Company Response

Dear Clera customer,

Thank you so much for your business and for your great review! We always strive to make sure that all our customers are happy with their purchases and we are delighted to read that you and your wife are very pleased with your new patio door and bedroom window. We apologize for the delay, it was beyond our control, your windows were ready, it was the patio door manufacturer that we were waiting for. With the shortage of several raw materials industry-wide production of several customers orders will be delayed.

We thank you again for choosing Clera Windows and Doors!

All the best to you!

Alexa
Alexa
2 reviews Toronto, ON
5/10

3 entry doors

While the doors themselves are nice, I am dissatisfied with the installation quality and service. The doors are misaligned, the locks dont latch properly & there is damage to the inside of the doors at the face plates. Ive had 2 service calls, the second took several months. And when the installers come, they make me feel like Im complaining rather than taking my concerns seriously. Very disappointing

Approximate cost of services:
$9,000.00
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Company Response

Hi Alexa,

Thank you so much for your feedback! We're happy to hear that you like your new doors. We are very sorry to learn that your experience with one of our installers was less than adequate. We thank you for bringing this to our attention and we apologize for the treatment that you received. We will make sure to address the issue in our next weekly staff meeting. Our installer visited you on Friday March 24th and he addressed all your issues. He informed us you were happy with the service and that everything was completed to your satisfaction. As per my voice message, please let me know if there are any further issues that you want us to address.
We thank you for your business, and wish you the best!

Kirk Brown
Kirk Brown
0 reviews Stirling, ON
10/10

Window purchase / replacement

Highly recommend Clera windows. From my first inquiry phone call, to my final thank you phone call, Clera windows was bang on in pricing, manufacturing, estimated delivery, installation, and follow up. I really couldnt be happier. A total 5 star service and the windows are both awesome and guaranteed. Great staff you will not be disappointed.

Approximate cost of services:
$12,000.00
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Company Response

Dear Kirk,

Thank you so much for providing us with this amazing review and for choosing Clera Windows and Doors for your window replacement project. At Clera we love to hear that our customers enjoy our products and services. We're so glad to hear that you couldn't be happier with your new awesome windows, the price, and the installation. We appreciate your recommendation and your business, looking forward to your next project.

We all wish you the best!

lsutton2525
lsutton2525
2 reviews Hamilton, ON
8/10

Windows

We had an issue with one of our window after install
It wouldnt lock
Called Rita at Clera she was very nice listened to our issue
Within a couple of weeks she sent an installer who fixed the window
Very happy with Ritas service

Approximate cost of services:
$13,000.00
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Company Response

Dear Lisa,

Thank you so much for your kind review and the 8-stars!It was my pleasure to assist you, our goal is to provide the best services to valued customers like you. Please let me know if I can be of further assistance to you.

Warmest regards,

Rita

Private User
Private User
Private User reviews Markham, ON
10/10

very happy

We were very happy with everything right from the sales person Miguel to the instalers. Very courteous and professional

Approximate cost of services:
$8,500.00
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Company Response

Good Day, very happy Clera customer,

Your kind words and the 10-stars are most appreciated. We are glad that you're very happy with the service that Miguel and the installation team provided you with. We are always trying our best to make our customers experience memorable, we are happy to hear that we achieved it with you. We will pass your comments on to both the sales team and the installation crew assigned to your project. Thank you again for your business your trust and your confidence in Clera Windows and Doors!

Enjoy your new windows!

Wishing you all the best!

Private User
Private User
Private User reviews Peterborough, ON
10/10

Window replacements

MCM with many original windows from 1963 replaced by a great crew great price, installed 1 month earlier than expected. Waiting from the energy assessment to see how much it improved.

Approximate cost of services:
$24,000.00
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Company Response

Hello Clera Valued Customer,

We appreciate you taking the time to share your experience. Our goal is to always deliver the highest level of quality and workmanship that we can. We are pleased that our efforts met your expectations. We thank you for your business and for your 10-star feedback, looking forward to your next project!

All the best!

Ali in Markham
Ali in Markham
0 reviews Richmond Hill, ON
10/10

Windows and doors installation

Hi,
We are very happy and satisfied with purchasing our new windows and doors from Clera.
Mike is very knowledgeable and straightforward sales person. He didnt waste our time just talking about irrelevant stuff during our assessment. He was always available to help and answer our questions or concerns.
We searched other companies but the quotes were either too high and not realistic or not really promising the job the way we asked for.
Andrey did measurements and he was fast and very precise.
Denise and Al installed the windows and doors
They took their time during installation and no rush to make mistakes. They listened to me and my wife questions or requests about the installation.
They worked very hard and very tidy.
They installed beautiful baywindow roof exactly what we asked for.
They did awesome job.
Amandeep came for inspection and he was also very knowledgeable and friendly.
We made a very good choice to have Clera do this big job in our house.
We would definitely recommend them to any friends or family members.
Ali and Ella

Approximate cost of services:
$45,000.00
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Company Response

Dear Clera Customer,
We really appreciate this fantastic 10-star review that you left for us! We strive to deliver a top-notch sales and installation experience and your comments regarding our team of professionals, Mike, Andrey, Denise, Al and Amandeep are very much appreciated. As an industry leader we know that product quality, excellent service and curb appeal are very important to our customer and we are thrilled that we hit the mark there also.

Enjoy your new windows and doors along with our thanks and appreciation.

Wishing you all the best!

confortinnlondon
confortinnlondon
1 review London, ON
10/10

Patio doors

Great product, Good service.
Installation was real professional.
Thank you Cash, for the great service that you have given us .

Approximate cost of services:
$75,000.00
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Company Response

Hello Comfort Inn London,

We thank you for your business and your 10-stars!

All the best!

acgupper
acgupper
0 reviews Cornwall, ON
10/10

Windows and front door.

Very professional and friendly staff. Took great care in keeping out house clean will installing. Perfect installation of all. Would highly recommend.

Approximate cost of services:
$10,000.00
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Company Response

Hello Acgupper,

Thank you for your 10-star feedback! We're thrilled to hear of your satisfaction with all aspects of your project. We appreciate your business and your recommendation, looking forward to your next project.

All the very best to you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clera Windows + Doors

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices.

Clera Windows + Doors has been recognized as one of Canada’s Best 50 Privately Managed Companies and the City of Vaughan’s Company of the Year. Clera is a proud recipient of the Homestars Best Award for more than 10 years. Add to these achievements a stellar A+ Better Business Bureau rating and you’ll understand why Clera Windows + Doors is the best choice for new windows and doors for your home.

We manufacture. We install. You save.

Toronto, East York, Stratford, Goderich, Oshawa, Essex County, Pembroke, Ottawa East, Ottawa West, Kitchener, Orangeville, Welland, Barrie, Newmarket, Peterborough, Belleville, Cobourg, Kingston, Brantford, Guelph, Oakville, Mississauga, Kanata, Brockville, Woodstock, London, Cornwall, Burlington, Hamilton

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
windows and doors, vinyl windows, replacement windows, new windows, casement windows, double hung windows, awning windows, slider windows, fixed windows, replacement windows and doors, new windows and doors,
SERVICES
windows and doors installation, replacement windows installation, new windows installation, brick to brick installation, retrofit installation, custom windows installation, custom colour windows and doors installation
BRANDS
Clera Windows & doors,
STYLES
Casement windows, Fixed Windows, Awning Windows, Double Hung, Single Hung, Double Slider, single slider, bay window, bow window, shaped windows, custom windows, Entry door, Patio Door, Garden Doors, Single Door, Double Door, Sidelites, Transoms, Side Doors, Back doors
SPECIALITIES
Windows and doors installation, selling direct to consumers, no middleman, no hassle, straight talk, honest approach
WEBSITE
http://www.clerawindows.com/
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
125
RETURN POLICY
None
PAYMENT METHOD
Cheques, Visa, Mastercard, Financing upon approval
MEMBERSHIPS
CSA, IGMAC, ENERGY STAR, BBB, SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non Prorated Lifetime Warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.