Fiber Protection Services Inc.

Carpet & Rug Cleaning & Repairing
Toronto ON M6M 2W1
Write a Review
Write a Review


HomeStars
Carpet & Rug Cleaning & Repairing
Fiber Protection Services Inc.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

92%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Fiber Protection Services Inc.

Average customer rating:
10 10 (185 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
10/10

Rug cleaning, stain removal, furniture protection

Very satisfied with the work this company has done for us over the past 10 yrs. Everything from protecting our new couches, dining table chairs, rugs and runners. They are extremely professional, thorough and dependable.
Would highly recommend them
Woods

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thank you for your kind words
We try very hard to be of service to our clients

Yael in Richmond Hill
Yael in Richmond Hill
7 reviews Richmond Hill, ON
10/10

Fiber protection for couch

When redecorating my family room, I decided to invest in a very light coloured, very expensive custom couch. With 3 young kids and a new puppy, this was a big risk! A friend referred me to Fiber Protection Services and I couldn't be happier. We have dealt with nose bleeds, muddy puppy feet, pen and marker stains...and all have completely come off! The guys who came from Fiber Protection Services to protect our couch were fast, friendly and professional. They even left us with a gift bag with sprays to deal with oil and water based stains. We have used both multiple times, including on our carpet. I couldn't be happier and would eagerly recommend this service. We are using them again for our new dining room chairs, which I wouldn't have the guts to buy in a light fabric if I didn't have these guys to protect them!

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

You can be sure we will be there to help when we are needed. It was a pleasure. Thank you

Private User
Private User
Private User reviews Cambridge, ON
10/10

Excellent service

Recently had a large light coloured carpet cleaned after tea was spilt on it. Jeff , Paul and Steve never cease to amaze me how they get almost any stain out of our wool carpets. Job well done!

Matthew

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

It was a big spill that is for sure. We were able remove it. It took us about 3.5 hours but we got there. Thank you.

cristin in Markham
cristin in Markham
0 reviews Toronto, ON
10/10

Above and Beyond

The team at Fibre Protection have gone above and beyond for our family both in the city and country homes. Ensuring all our furniture and soft surfaces have been properly protected, and cleaned in a timely and safe manner. Everyone genuinely cares and does a great job! Thank you!

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Thanks and we appreciate your very kind words. It is always great to hear that our FiberProtect Treatment combined with our expertise in cleaning is helping to maintain your beautiful furnishings in both your city and country homes. It was our pleasure to work with you and we look forward to continue to be of service you in the future. Best Regards, Jeff Fiber Protection Services Inc. https://fiberprotectionservices.ca/ (416) 614-1985

Private User
Private User
Private User reviews Vaughan, ON
10/10

Furniture Protection

For all the right reasons, I hope to never see these guys in my house again! Thanks Jeff and Stephen for incredible service - your reputation speaks for itself and it's a 10/10 from me.

Approximate cost of services:
$1,200.00
Was this review helpful?
Company Response

Thanks and we very much appreciate your kind words. We pride ourselves on our prompt and friendly service and and the excellent protection of our FiberProtect Treatment. It was our pleasure to work with you and we look forward to continue to be of service you in the future. Best Regards, Jeff Fiber Protection Services Inc. https://fiberprotectionservices.ca/ (416) 614-1985

Private User
Private User
Private User reviews Toronto, ON
10/10

Cleaning and fiber protect of carpet and furniture.

I am very satisfied with their service Jeff, Steve, Paul and Rob are experts. We have a heavily stain because of the walker and busy area and they clean it very well I told them they have magic. We have a very soiled silky headboard with a splash of the biotene (oil based) and they remove the stain. I can recommend them to anyone who would like their carpet and furniture clean.

Approximate cost of services:
$1,916.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks and we very much appreciate your kind words. We pride ourselves on the quality of our cleaning our prompt and friendly service. It was our pleasure to work with you and we look forward to continue to be of service you in the future. Best Regards, Jeff Fiber Protection Services Inc. https://fiberprotectionservices.ca/ (416) 614-1985

Private User
Private User
Private User reviews Toronto, ON
10/10

Rug and furniture cleaning

Thanks, Jeff, for the excellent work you did cleaning my rugs and furniture. I fell in love again with my old Kilim - it has come alive as have the other rugs you cleaned. Everything is fresh and the colours are vibrant and bring me renewed pleasure in some treasured pieces. Your crew were a pleasure to work with and took great pains to reinstall everything. I would not hesitate to recommend you to anyone.

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

We thank you for your most gracious review. It was our pleasure to bring back the life as you so aptly stated to your rugs and we found it most satisfying to hear how you fell in love again with your old Kilim. We look forward to being there to continue taking care of your rugs and furniture in the future. Best Regards, Jeff Fiber Protection Services Inc. https://fiberprotectionservices.ca/ (416) 614-1985

Amanda
Amanda
1 review Toronto, ON
10/10

Furniture Protection

Jeff and his team are very professional, courteous and efficient. They were very thorough and provided us with confidence that our furniture was protected from life's little mishaps.

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Thanks Amanda and we very much appreciate your kind words. It was our pleasure to provide our FiberProtect Treatment for your furniture and we look forward to continue to be of service you in the future. Best Regards, Jeff Fiber Protection Services Inc. https://fiberprotectionservices.ca/ (416) 614-1985

Wendy in The Beaches
Wendy in The Beaches
1 review Toronto, ON
10/10

Clean, Fresh & Protected

Jeff & Rob of Fiber Protect did an excellent job cleaning & protecting a house full of rugs, carpets, couches, chairs, pillows & cushions. My house has never been so fresh! I'm delighted with the thorough & impeccable work they did. Jeff, Rob & Shelley are a pleasure to deal with; friendly, professional, knowledgeable and they truly care about doing the best job possible.
Thank You,
Wendy

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

It was our pleasure to complete the work for you. Rob and I are very happy you are pleased. Thank you for your kind words of encouragement. We hope to be of help to you whenever you have need.

Cathy D from Old Toronto
Cathy D from Old Toronto
16 reviews Toronto, ON
10/10

Miracle Workers

These guys are miracle workers in my books. I had them protect my upholstery & area rugs a couple of years ago after I got a puppy. What a good decision. My dog regularly gets an upset tummy, and throws up on the rugs, the furniture, my bed....never the hardwood floor. Fiber Protection's spot cleaning service gets the stains out every time, even when they're a couple months old. Highly recommend. As an aside the cost estimate was to clean several large area rugs, and protect all the rugs and upholstery in a 3 story house.

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Rob and I thank you for your encouraging words. We try very hard to meet and exceed the expectations of our clients. Thank you. Call us whenever you have need

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fiber Protection Services Inc.

Canada's most advanced environmentally friendly Fabric (Fiber)Stain Protection and Prevention, and Area Rug Cleaning company - specializing in ecologically friendly cleaning methods, and non-toxic Stain, and Soil Protection Treatment. While a lot of people categorize Fabric or Fiber Protection as "Scotchguarding", this is a misnomer as there are many companies that protect fabrics, and fibers from spots and stains. Fiber Protection Services is the one of the highest, if not the highest rated Stain Prevention, and Protection company. We also specialize in Carpet/Rug cleaning - we wash, disinfect, and deodorize Rugs while removing many different types of spots and stains. Rug/Carpet Colour correction/repair, Upholstery & Furniture cleaning are also areas of our specialization. Our protection, and stain removal also includes differing Levels of Aftercare Maintenance packages. Fiber Protection Services, Inc. specializes in cleaning the finest Persian, Nepalese, Turkish, Pak Persian, and Oriental Rugs as well as viscose and sisal. The company offers everything from a light seasonal freshen up to full heavy duty restorative jobs. Fiber Protection Services Inc. can perform our treatments in-shop or in-house for cleaning depending on the size of your Area Rug. We happily will arrange for pickup and delivery of your Rug when required.

Multiple cleaning methods such as dry foam, absorbent compound, Low Moisture Cleaning, Bonnet Cleaning, Dry Cleaning and several extractive cleaning protocols can be used on any item we clean. We custom tailor our cleaning methods to suit your carpet's specialized needs.

We also do Fire Retarding on practically ANY material or fiber.

WHY OUR PROTECTOR IS DIFFERENT

We are often asked if applying a fiber protector is really necessary – does it actually DO anything?

Some of the big-brand protectors you may already be familiar with work pretty well most of time, but will only bead up a spill for about 10 – 15 minutes or so before allowing it to seep through the protective barrier and cause a stain. Some fiber types don’t accept protector well, and these types of protectors can be spot-cleaned away or worn thin in high traffic areas. To apply, these protectors are typically sprayed onto the textile and coat the fibers they come into contact with.

For the best possible penetration of protector into the fibers, use a SOLVENT-based protector like our own FiberProtect, rather than a WATER-based protector. This is especially important when treating fibers that are susceptible to colour shift or dye bleed, as water-based protectors are known to occasionally cause dye damage while solvent-based protectors do not.

Because we believe in a proactive approach to textile care, rather than a reactive one, we have developed and perfected a different kind of fiber protection, FiberProtect, to protect you from these stain types:

DESTRUCTION OF DYES
This occurs when an over-the-counter spotter has removed colour from a textile, such as an Oxy-cleaner used on a dark fiber that leaves behind a much lighter colour after use.

MASKING OF DYES
These stains happen when one dye/spill is dark or deep enough in colour to cover up the existing dyes, such as when a red sports drink spills and permanently colours beige fibers red.

RECOMBINATION STAIN
This happens when the existing dyes and the newly introduced stain colour combine to make a new colour, such as when a pink coloured area rug takes on yellow pet urine, but the final stain appears orange.

FiberProtect works at a molecular level protecting your rugs and other textiles by penetrating the fibers and filling up the millions of dye-receptor sites with protector, leaving virtually no room for foreign matter to deposit, no matter the fiber type: silk, wool, nylon, viscose. It’s tough enough to last through professional cleanings and will only ever need a “booster” every 2-3 years to keep it from breaking down in the highest traffic areas. FiberProtect will never alter the colour , feel or texture of your textiles.

When making an area rug, upholstered furniture, or other textile investment, it’s a smart decision to preventatively protect the fibers instead of waiting for a spill or stain to occur, rather than costly replacement or undergoing colour correction.

Call and let us know how we can help you keep your fibers protected!

CATEGORIES
Carpet & Rug Cleaning & Repairing and Drapery & Upholstery Cleaning
PRODUCTS
FiberProtect TM - primary uses: Applied on natural, and synthetic fibers to prevent staining, and to retard soil build up. Used on all wools, silks, linens, cottons, nylons, rayon, viscose , sisal , olefin and ALL other natural and synthetic fibers. FiberProtect is an impregnator, and not only a surface coating - it will NOT alter the colour, texture, and feel of the treated fabric, fiber or other surfaces. FiberProtect Plus is used primarily in commercial applications - used in high traffic areas such as Lobbies, Corridors, Landings, and Outdoor Patio Furniture. StoneProtect TM - an impregnating sealer not a surface coating. Resists stains & helps provide an easy to maintain surface. Works great on all stone including: limestone, terrazzo, slate, marble, granite, and more. WallpaperProtect TM - prevents against staining. Can even be used on hand painted, or custom wall papers. Resists water, and oil based stains. PaintProtect TM - Bonds, penetrates, and impregnates paint. Does NOT alter colour or texture. ENVIRONMENTALLY FRIENDLY CLEANING PRODUCTS SPRAYCLEAN TM: Enviriomentally safe spray, and wipe cleaner designed for all natural stone kitchen, and bathroom counters, including marble, limestone, granite, slate, and manmade surfaces. Sprayclean is a bio-friendly anti-bacterial cleaner that will NOT cause a residue build up. and is also effective on mirrors, glass, and sealed wood furniture. FLOORCLEAN TM: Safe and easy to use interior/exterior, concentrated floor cleaner. Use it on all your marble, granite, limestone, slate, terrazzo, hardwood, ceramic, and wood laminate flooring. It even helps repel dust from hardwood floors. Floorclean will NOT cause a residue build up. WOODCLEAN TM: An all natural, bio based cleaner, and polish for fine furniture. Use it to enrich,. and replentish all your wood furniture surfaces. Not recommended on French polish finishes. BATH & BASIN TM: A powerful , and easy to use cleaner, whitener, and brightener and excellent cleaner of grout. The product is a non-toxic cleaner that not only cleans heavily soiled surfaces, but also deodorizes and disinfects the area. Bath & Basin is safe to use on ceramic tiles, glass tiles, and natural stone surfaces. PETSTAIN REMOVER: Used to to remove pet stains such as urine, feces, vomit, and associated odours on rugs, carpets, upholstered furniture, and pet beds. PetStain Remover is a non-toxic cleaning solution that is safe for both pets and children. PetStain Remover deodorizes, sanitizes, and helps to discourage repeat incidents.
SERVICES
Apply FiberProtect TM stain protection treatment on area rugs and wall to wall carpet, fine upholstered furnishings, draperies, bedding, outdoor cushions, etc. Safe to use on Silks, Velvets, Cottons, Wool, Viscose, Sisal, Suede's and Leathers and Sunbrella fabric. It won't change the colour, look, or feel of the material. Emergency on-site After Care Spot, and stain cleaning service. Full service professional cleaning. We can clean fine furnishings & area rugs & carpeting. Experienced in cleaning delicate fabrics such as : wool, silk, cotton, linen, viscose, rayon, vegetable dyes, and more. Can be done in house, or on site. Apply StoneProtect TM impregnating sealers. Experienced in dealing with designers, working in custom homes, and working with deadlines. We also do Fire Retarding on practically ANY material or fiber.
BRANDS
FiberProtect TM Eccotouch Products StoneProtect TM Leatherprotect TM Sprayclean TM Floorclean TM Woodclean TM Bath & Basin TM Petstain Remover TM
WEBSITE
https://fiberprotectionservices.ca/
YEAR ESTABLISHED
1993
RETURN POLICY
N/A
PAYMENT METHOD
COD or Upon Completion, unless otherwise arranged: for your convenience we accept Visa, MasterCard, or cheque.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.