Fiber Protection Services Inc.

Carpet & Rug Cleaning & Repairing
Toronto ON M6M 2W1
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Carpet & Rug Cleaning & Repairing
Fiber Protection Services Inc.
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91%

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Reviews for Fiber Protection Services Inc.

Average customer rating:
10 10 (185 reviews)

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jenny in Toronto
jenny in Toronto
1 review Toronto, ON
10/10

customer service is great

I have hired this company several times to do my rug protection, fabric protection and cleaning. Jeffrey is an owner that really cares that his customers are happy with the work and will ensure that the process is explained. He is passionate and kind. I would recommend them.

Approximate cost of services:
$1,300.00
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Company Response

Thank you for this kind review, Jenny.. We go out of our way to ensure all our clients understand our process of cleaning and protecting. We hope to have you and your family as clients for life. We'll always be there for you!

Fabric Protection
Jeff Wasser
Fiber Protection Services Inc
https://fiberprotectionservices.ca
(416) 614-1985

Jeffrey
Jeffrey
5 reviews Toronto, ON
10/10

Rug cleaning.

Second time using Fiber Protection to clean my handwoven rug. They did a fantastic job removing the pet hair, smell, and probably some stains. The rug came back like new. I also purchased 2 rugs while Fiber Protection was cleaning my rug and they immediately picked the new rugs up and applied the Fiber Protect, which I highly recommend for homes with pets. Turnaround was fast - less than a week to clean and Fiber Protect my existing rug, and just a day to Fiber Protect the new ones.

Approximate cost of services:
$400.00
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Company Response

Very supportive and kind words, Jeffery.. our aim is to get this type of response from ALL of our clients. We wish to have you and your family as clients for life. We will always be there for you.

Fabric Protection
Stain Protection

Jeff Wasser
Fiber Protection Services Inc
https://fiberprotectionservices.ca
(416) 614-1985

Marilyn in Toronto
Marilyn in Toronto
1 review Toronto, ON
10/10

Cleaning of persian rugs and chenille sofa

The company cleaned my fine quality Living room Persian rug. I have a dog and there were dog soil stains on it. The stains were removed completely. The colours became vibrant and to my amazement the rug looks new again. As well, my cat had stained the chenille sofa and after taking the cushions to their plant, not only did they remove the stains, but the cushions came back clean without any odour. I also had the sofa and rug protected by them. I would use Fiber Protection Services again and would highly recommend them.

Approximate cost of services:
$1,450.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Marilyn, it was our privilege to meet your needs in this fashion. Cat and dog accidents have to be completely cleaned and deodorized to remove the odour. We are happy you are pleased. Thank you for the opportunity you gave us to do this work for you.

Fabric Protection
Stain Protection

Jeff Wasser, Stephen Sparling
Fiber Protection Services Inc
https://fiberprotectionservices.ca
(416) 614-1985

Azie
Azie
2 reviews Aurora, ON
10/10

Fiber Protecting my furniture

Where to start to tell you about the amazing service that I have received from Paul and his amazing team Arman & Paul!! They were so professional and thorough. The experience was seamless from beginning to end and worth every penny. I felt informed on how to take care of any spots and know that if I need help, they will definitely come to my rescue. It was the best money I ever spent. I feel much more comfortable using my furniture now. Thank you Paul. You are a delightful person to deal with. I feel like you are a friend of the familly now. Thanks again to you and your team for the quality work you did for us.

Approximate cost of services:
$2,500.00
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Company Response

It was our pleasure to Protect your beautiful household furnishings. Thank you for sharing your opinion of our services. Beautiful home and family...we wish you to be our clients for life.

Fabric Protection
Paul Sousa, and Arman
Fiber Protection Services Inc
https://fiberprotectionservices.ca/
416.614.1985

Bill a.
Bill a.
1 review Oakville, ON
10/10

Furniture cleaning and protection

We had a couch and chair cleaned and protected. The work was fantastic and both the couch and the chair came back looking like new. Fiber Protection was easy to deal with and everything went as smooth as I could imagine. Thanks guys.

Bill and Sandi
Oakville Ontario.

Approximate cost of services:
$400.00
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Company Response

It was a pleasure to do this work for you. Your sofa and chair presented a few challenges but we are happy we were able to over come them for you. The most important thing for us is that you folks are pleased.
Thank you for your kind words.

Upholstery cleaning & Protection
Jeff Wasser
Fiber Protection Services Inc
https://fiberprotectionservices.ca/
(416) 614-1985

Lucy
Lucy
7 reviews Toronto, ON
10/10

Protection on new furniture

Fiber Protection spayed all my new light coloured upholstery, rug and dining room chairs. It gives me great peace of mind knowing my furniture is very well protected and that I can call them anytime and will get a quick response.
Paul is very friendly, courteous, professional and extremely knowledgeable on the product and on all fabrics. He left me with all the products and instructions needed to keep my furniture clean and new.

Approximate cost of services:
$1,500.00
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Company Response

Thank you for your kind praise, Lucy. We as a company will be there for you, and your family for many years to come. It was our pleasure to protect your beautiful household furnishings.

Fabric Protection

Fiber Protection Services Inc
https://fiberprotectionservices.ca/
(416) 614-1985

Private User
Private User
Private User reviews Toronto, ON
10/10

Stain removal

Great service - I got my carpet and couch sprayed just before I had my first baby and we haven't have any issues removing spills. I have and will continue to use this company.

Approximate cost of services:
$500.00
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Company Response

It was our pleasure protecting your fine Household furnishings for you, and your new family. It is our sincere desire to be of service for years to come. Thank you for this kind review.

Fabric Protection
Stain Protection

Fiber Protection Services Inc
https://fiberprotectionservices.ca/
416.614.1985

Renata
Renata
3 reviews Toronto, ON
10/10

Cleaning and protection of rugs, upholstery and drapes

We were introduced to Fiber Protection Services by our designer when purchasing new rugs and furniture for our home. We were so happy with your protection services provided at that time. Courteous, punctual,professional and effective all describe the service we received then and now. You have taken great care of us consistently over the years. Our most recent disaster (thanks to our dogs)on our family room rug was taken care of quickly and expertly. The rug looks and feels just as good today as it did the day we purchased it. In addition, your at home care products are easy and reliable to use. We thank you for the incredible customer service and care you have given us over the years. Truly outstanding!

Approximate cost of services:
$500.00
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Company Response

Renata, it is truly a privilege. We will always try our best to exceed your expectations. Thank you.

Rug Cleaning & Fabric Protection
Jeff Wasser & Stephen Sparling
Fiber Protection Services Inc
https://fiberprotectionservices.ca/
(416) 614-1985

Private User
Private User
Private User reviews Toronto, ON
10/10

Protection of new sofa and rug

When I purchased a cream-coloured sofa for the family room, I knew I was going to need some kind of stain protection for it! A friend highly recommended Fiber Protection Services to me, as she had used their protection and stain removal services in the past and was extremely impressed with not only their ability to remove a very tough stain (pen ink) but also with their customer service.

After I called Paul, he was at the house within 2 days to protect the sofa and the new rug on which it sits. The application was done quickly and we were able use the furniture again that same evening. Paul left me with a kit of stain removers and told me I could call him any time of day if I had a tough stain I needed walking through.

I didn't expect that I would be doing just that quite so quickly, but unfortunately, 2 days following the application, my young son had an accident on the sofa. Fortunately, though, I did not get as stressed about it as I would have had I not used this service! I left a message for Paul immediately and he got back to me very quickly. He actually came to the house the next day, picked up the cushion to take back to the lab, and returned it the day after that with not a single mark left on it.

I am very, very happy with the level of customer service and with the peace of mind it has given me - to be able to have the light-coloured couch I wanted in my space, with the reassurance that should something drastic happen to it, this company will be there to help me out. Maybe we'll see how they do with red wine next (although I hope not!) ;-)

Approximate cost of services:
$500.00
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Company Response

It was our pleasure to accommodate your Stain Removal requirements regarding your new cream coloured Sofa. Protecting new beautiful household furnishings makes ALL the difference when it comes to proper effective maintenance. We as a company will continue to be there for you, and your family. Thank you for this strong review.

Fabric Protection
Stain Protection

Fiber Protection Services Inc
https://fiberprotectionservices.ca/
416.614.1985

Colin L.
Colin L.
1 review Toronto, ON
10/10

Protection of couches

Fiber Protection did a fantastic job protecting our couches. They made us feel very confident with their product. They were a pleasure to deal with. I highly recommend them.

Approximate cost of services:
$1,000.00
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Company Response

We will make sure your confidence is well placed. It is our pleasure to protect and service your beautiful household furnishings. As previously mentioned, it is our desire to have you and your family as clients for life.

Fabric Protection

Fiber Protection Services Inc
https://fiberprotectionservices.ca/
(416) 614-1985

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fiber Protection Services Inc.

Canada's most advanced environmentally friendly Fabric (Fiber)Stain Protection and Prevention, and Area Rug Cleaning company - specializing in ecologically friendly cleaning methods, and non-toxic Stain, and Soil Protection Treatment. While a lot of people categorize Fabric or Fiber Protection as "Scotchguarding", this is a misnomer as there are many companies that protect fabrics, and fibers from spots and stains. Fiber Protection Services is the one of the highest, if not the highest rated Stain Prevention, and Protection company. We also specialize in Carpet/Rug cleaning - we wash, disinfect, and deodorize Rugs while removing many different types of spots and stains. Rug/Carpet Colour correction/repair, Upholstery & Furniture cleaning are also areas of our specialization. Our protection, and stain removal also includes differing Levels of Aftercare Maintenance packages. Fiber Protection Services, Inc. specializes in cleaning the finest Persian, Nepalese, Turkish, Pak Persian, and Oriental Rugs as well as viscose and sisal. The company offers everything from a light seasonal freshen up to full heavy duty restorative jobs. Fiber Protection Services Inc. can perform our treatments in-shop or in-house for cleaning depending on the size of your Area Rug. We happily will arrange for pickup and delivery of your Rug when required.

Multiple cleaning methods such as dry foam, absorbent compound, Low Moisture Cleaning, Bonnet Cleaning, Dry Cleaning and several extractive cleaning protocols can be used on any item we clean. We custom tailor our cleaning methods to suit your carpet's specialized needs.

We also do Fire Retarding on practically ANY material or fiber.

WHY OUR PROTECTOR IS DIFFERENT

We are often asked if applying a fiber protector is really necessary – does it actually DO anything?

Some of the big-brand protectors you may already be familiar with work pretty well most of time, but will only bead up a spill for about 10 – 15 minutes or so before allowing it to seep through the protective barrier and cause a stain. Some fiber types don’t accept protector well, and these types of protectors can be spot-cleaned away or worn thin in high traffic areas. To apply, these protectors are typically sprayed onto the textile and coat the fibers they come into contact with.

For the best possible penetration of protector into the fibers, use a SOLVENT-based protector like our own FiberProtect, rather than a WATER-based protector. This is especially important when treating fibers that are susceptible to colour shift or dye bleed, as water-based protectors are known to occasionally cause dye damage while solvent-based protectors do not.

Because we believe in a proactive approach to textile care, rather than a reactive one, we have developed and perfected a different kind of fiber protection, FiberProtect, to protect you from these stain types:

DESTRUCTION OF DYES
This occurs when an over-the-counter spotter has removed colour from a textile, such as an Oxy-cleaner used on a dark fiber that leaves behind a much lighter colour after use.

MASKING OF DYES
These stains happen when one dye/spill is dark or deep enough in colour to cover up the existing dyes, such as when a red sports drink spills and permanently colours beige fibers red.

RECOMBINATION STAIN
This happens when the existing dyes and the newly introduced stain colour combine to make a new colour, such as when a pink coloured area rug takes on yellow pet urine, but the final stain appears orange.

FiberProtect works at a molecular level protecting your rugs and other textiles by penetrating the fibers and filling up the millions of dye-receptor sites with protector, leaving virtually no room for foreign matter to deposit, no matter the fiber type: silk, wool, nylon, viscose. It’s tough enough to last through professional cleanings and will only ever need a “booster” every 2-3 years to keep it from breaking down in the highest traffic areas. FiberProtect will never alter the colour , feel or texture of your textiles.

When making an area rug, upholstered furniture, or other textile investment, it’s a smart decision to preventatively protect the fibers instead of waiting for a spill or stain to occur, rather than costly replacement or undergoing colour correction.

Call and let us know how we can help you keep your fibers protected!

CATEGORIES
Carpet & Rug Cleaning & Repairing and Drapery & Upholstery Cleaning
PRODUCTS
FiberProtect TM - primary uses: Applied on natural, and synthetic fibers to prevent staining, and to retard soil build up. Used on all wools, silks, linens, cottons, nylons, rayon, viscose , sisal , olefin and ALL other natural and synthetic fibers. FiberProtect is an impregnator, and not only a surface coating - it will NOT alter the colour, texture, and feel of the treated fabric, fiber or other surfaces. FiberProtect Plus is used primarily in commercial applications - used in high traffic areas such as Lobbies, Corridors, Landings, and Outdoor Patio Furniture. StoneProtect TM - an impregnating sealer not a surface coating. Resists stains & helps provide an easy to maintain surface. Works great on all stone including: limestone, terrazzo, slate, marble, granite, and more. WallpaperProtect TM - prevents against staining. Can even be used on hand painted, or custom wall papers. Resists water, and oil based stains. PaintProtect TM - Bonds, penetrates, and impregnates paint. Does NOT alter colour or texture. ENVIRONMENTALLY FRIENDLY CLEANING PRODUCTS SPRAYCLEAN TM: Enviriomentally safe spray, and wipe cleaner designed for all natural stone kitchen, and bathroom counters, including marble, limestone, granite, slate, and manmade surfaces. Sprayclean is a bio-friendly anti-bacterial cleaner that will NOT cause a residue build up. and is also effective on mirrors, glass, and sealed wood furniture. FLOORCLEAN TM: Safe and easy to use interior/exterior, concentrated floor cleaner. Use it on all your marble, granite, limestone, slate, terrazzo, hardwood, ceramic, and wood laminate flooring. It even helps repel dust from hardwood floors. Floorclean will NOT cause a residue build up. WOODCLEAN TM: An all natural, bio based cleaner, and polish for fine furniture. Use it to enrich,. and replentish all your wood furniture surfaces. Not recommended on French polish finishes. BATH & BASIN TM: A powerful , and easy to use cleaner, whitener, and brightener and excellent cleaner of grout. The product is a non-toxic cleaner that not only cleans heavily soiled surfaces, but also deodorizes and disinfects the area. Bath & Basin is safe to use on ceramic tiles, glass tiles, and natural stone surfaces. PETSTAIN REMOVER: Used to to remove pet stains such as urine, feces, vomit, and associated odours on rugs, carpets, upholstered furniture, and pet beds. PetStain Remover is a non-toxic cleaning solution that is safe for both pets and children. PetStain Remover deodorizes, sanitizes, and helps to discourage repeat incidents.
SERVICES
Apply FiberProtect TM stain protection treatment on area rugs and wall to wall carpet, fine upholstered furnishings, draperies, bedding, outdoor cushions, etc. Safe to use on Silks, Velvets, Cottons, Wool, Viscose, Sisal, Suede's and Leathers and Sunbrella fabric. It won't change the colour, look, or feel of the material. Emergency on-site After Care Spot, and stain cleaning service. Full service professional cleaning. We can clean fine furnishings & area rugs & carpeting. Experienced in cleaning delicate fabrics such as : wool, silk, cotton, linen, viscose, rayon, vegetable dyes, and more. Can be done in house, or on site. Apply StoneProtect TM impregnating sealers. Experienced in dealing with designers, working in custom homes, and working with deadlines. We also do Fire Retarding on practically ANY material or fiber.
BRANDS
FiberProtect TM Eccotouch Products StoneProtect TM Leatherprotect TM Sprayclean TM Floorclean TM Woodclean TM Bath & Basin TM Petstain Remover TM
WEBSITE
https://fiberprotectionservices.ca/
YEAR ESTABLISHED
1993
RETURN POLICY
N/A
PAYMENT METHOD
COD or Upon Completion, unless otherwise arranged: for your convenience we accept Visa, MasterCard, or cheque.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
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