We have had two service calls to Fiber Protection to assist with 'mishaps' on our outdoor furniture and we have been extremely pleased with both the responsiveness of their product and their customer service. This company delivers 100% on what they sell. The protection works and they respond to you when you call for help. This fiber protection takes away the fears of purchasing light colour fabrics. Our cream coloured outdoor patio furniture had a pesky racoon walk all over it one night and in the morning I was shocked at the black hand and foot prints. I called Paul at Fiber Protection and he sent out a van to retrieve the cushions and they cleaned them to perfection at their shop and returned them within a few days. More recently we had squirrels soil the cushions and Fiber Protection send out a technician who expertly cleaned the fibers and restored them to their original state. We even dumped an entire Starbucks Venti black coffee on our living room couch and we used the home treatment package that was supplied at the time of protection and the entire coffee stain was removed. Once it dried, you can't tell what cushion the spill happened upon. I can't stress enough how happy we are with this service and this product. It gives me peace of mind as its kind of like insurance that our furniture will look great for years to come. Spend the extra at the beginning and reap the benefit of the protection for a very long time. Can't say enough great things about this company and their team of dedicated professionals. Don't wait, get your fabrics protected.
- Approximate cost of services:
- $2,000.00
- Company Response
Thank you for your very kind words. We will always try to exceed the expectations of our clients. The raccoon mess, was extensive but did respond well. It was a pleasure to assist you in this.
Fabric Protection & Stain Removal
Stephen & Robert Sparling
Fiber Protection Services Inc
https://fiberprotectionservices.ca/
416.614.1985