Fernbrook Homes

General Contractors
Vaughan ON L4K 1W7
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HomeStars  >  Cabinetry & Millwork in Vaughan  >  Fernbrook Homes  >  Terrible customer service - best to go with custom builder & NOT Fernbrook
Timo in Scarborough
Timo in Scarborough
3 reviews Toronto, ON
2/10

Terrible customer service - best to go with custom builder & NOT Fernbrook

Don't go with Fernbrook! - All new homes are expected to have some issues or touch ups, and Fernbrook is TERRIBLE at responding once you've moved in. In year TWO they have not responded to over 20 e-mails to get a few final things completed. FAR batter to use a custom builder than Fernbrook. We are leveraging Tarion to try to get it done, but also about to take legal action, as we have in writing that they will fix certain things. Not good when it has to come to this. Save yourself the pain and sufferings.

Approximate cost of services:
$2,600,000.00
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