While Eurodale started off on an apparent honest track they subcontracted a number of interesting unqualified individuals that all had quality and code issues with the company. The guys take short cuts, watch out. As far as warranty work the eaves that they subcontracted have subsequently cost me thousands of dollars of repair and they refused to honour their work. Not what I would expect for the kind of high end investent made with this renovation. I'm only posting now after I can realize that sharing this information may be valuable to future consumers. I've requested that my reference be removed from their website on multiple occasions and they continue to keep it active. Good luck!
Cameron
- Approximate cost of services:
- $65,000.00
- Company Response
Hello Cameron,
Thank you for advising us your originally supportive testimonial is still up on our website from when you provided it to us in 2006, after completing your addition and renovation project ("My Eurodale experience was first in class. After undertaking an exhaustive process of due diligence in the selection of contractors I finally found a team that was willing to work for "me" and one that I could trust with such a significant personal investment. Both Jim and Brendan worked tirelessly to ensure that my project was professional, organized and completed on time. Their attention to budgeting, detail and workmanship was excellent. I'm ecstatic to be living in my new space."
-Cameron (Rear Addition-Summer 2006).
I have placed a follow up request to our IT team to look into this asap, sorry if we did not do that upon your first request.In 2010 when you requested that we address an eavestrough sloping issue, we responded quickly, but since it was 2 years past the contracted 2 year warranty, and it appeared to have been shifted by outside forces, we advised there would be a cost to re-slope it to ensure and regain the proper drainage it had when originally installed. Upon your email approval of this cost, after doing the work and your subsequent threatening refusal to pay, we just dropped this issue as it is never our intention to fight with a past client. We are sorry to hear you are displeased with the actions of our team, and honestly surprised at the review, especially some 7 years later. That being said, we respect your request to remove your testimonial as we should have at your request, and wish you continued enjoyment of the home.
Kind regards,
The Eurodale Team.