Purchase of a living room sofa and chair
Furniture review in
Mississauga
We purchased a living room set at Ethan Allen and it was damaged when we received it. It took two weeks for someone to come out and repair it. No one has ever called to follow up to ensure customer satisfaction was achieved. The sales rep we dealt with was supposed to call two weeks ago with a quote on some additional furniture we wanted to purchase but we've never even heard back from her. With the amount of money we spent at this store, one would expect better customer service. I would never buy anything from Ethan Allen again and I certainly wouldn't recommend them to anyone.
- Approximate cost of services:
- $5,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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