We hired East End to redo three flat roofs on townhouses in our condo project. They performed this work in June 2006 in a timely manner and for a reasonable price. However, we realized right away that the water was not draining from any of the roofs. Even after days of 30oC+ weather, there was still significant standing water on all the roofs. Throughout the summer, we chased them to come and fix the problem. They would set a date, then not show up. We kept chasing. In May 2007, they did show up long enough to lift and dismantle the decks, looked at the water problem, said they knew what they had to do and never came back. We're out the money and we'll probably have to have someone else redo their shoddy work. To my mind, East End have proven themselves to be incompetent and unreliable.