Drapery King

Drapery & Curtains
Toronto ON M6A 1V4
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72%

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Reviews for Drapery King

Average customer rating:
7.8 10 (18 reviews)

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Nancy
Nancy
5 reviews North York, ON
10/10

Excellent quality & price

I needed drapes for our cottage in two bedrooms and a boathouse and wanted something nice that would black out the light, but reasonable.
The drapery company that did our home was excellent but their price was over $8,000. I went to Drapery King, and saw that their fabric books were from the same source (same mfg and exactly the same fabric). Their price came in much less. I've added a photo of the boathouse - which required multiple panels. They really make the room dark and yet elegant when closed. Very happy will use them again. Mark the owner is often on site and very helpful.

Approximate cost of services:
$4,000.00
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rps in north york
rps in north york
10 reviews Toronto, ON
0/10

Worst Customer Service

I waited several weeks for a custom order of blinds from DK (Drapery King).

Finally picked up the order and took it home. On unboxing, I found several parts missing. Asked DK to supply the missing parts. They wanted me to chase their supplier. I said, 'No. You fix this.'

Five days later I finally got A grudging 'OK, bring the order back to us." I asked 3 times "And when can I get it back?" Finally got the answer "Don'[t know." At that stage I'd wasted a month. Gave up on DK and installed without the missing pieces.

Approximate cost of services:
$1,200.00
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June  in Old Toronto
June in Old Toronto
2 reviews Toronto, ON
10/10

Drapes cleaning for Reno

Awesome company, great communication and high level of professional service. Highly recommend this company. My Drapes look beautiful and the team were very helpful. We have a 20 foot window and this was no problem for them to handle.

Approximate cost of services:
$2,000.00
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Debbie pereria in North York
Debbie pereria in North York
1 review Toronto, ON
10/10

Excellent selection great service

Really friendly owner and staff. Treat you right. Great taste. Current trends. Will be sure to come back again for drapes pillows fabrics, curtains and rods. Fair pricing. Bog showroom. Neat and organizex

Approximate cost of services:
$1.00
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Company Response

Thank you for your business it is a pleasure working with you

Jane from Bridlewood
Jane from Bridlewood
30 reviews Toronto, ON
10/10

Incredible selection!

I was looking for drapes to include in new colours and finishes for my bedroom. I took along fabric samples and paint selection. Within minutes, the sales advisor was recommending ready-made drapes in various shades and fibre contents. We toured the store just to make sure that I considered many possibilities. In the end I bought a set of blackout-lined panels that are going to look simply fabulous in my room. We found a colour shade that was challenging to match elsewhere in Toronto.
I believe that Drapery King offers excellent consulting services, an unparalleled selection of ready-made drapes and fabrics. Not keen on their exchange only policy but they were willing to negotiate with me in good faith.

Approximate cost of services:
$400.00
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Company Response

Thank you for your business

It was a pleasure working with you

You brought in your window sizes
ceiling hight
Colors you wanted the drapery to match to
You had your taste laid out
I'm happy you love the drapes.

Please send us a picture of the drapery panels hanging in your home we would love to see how nice they look.

Thembi  in Toronto
Thembi in Toronto
1 review Toronto, ON
10/10

New home that needed curtains

We came from Yellowknife looking for specific curtains for our new home . Had gone to several stores in Toronto and could not find what we were looking for until we went to Drapery King . Mark was amazing from the moment we entered his store . Gave us great advise on what to buy and his staff were super helpful . They stayed past their normal closing time assisting us .we managed to buy beautiful quality curtains at a great price . Had a lovely experience and I recommend all the locals and out of town people to buy from the store

Approximate cost of services:
$100.00
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Company Response

Thank you for your business it was a really nice meeting you I think it's amazing that you came all the way from Yellowknife it's amazing its minus 60 degrees out there I thought it's cold here in Toronto.

Thank you so much for your kind review look forward the meeting you again.

Private User
Private User
Private User reviews Toronto, ON
9/10

Drapery for my home

I recently bought new drapery for my home.
I had shopped around at other locations but Drapery King met all my needs.
The staff was very knowledgeable and polite. Quality exceptionable. Pricing was amazing.
I would recommend Drapery King to family and friends.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for your business and your kind review

Afshan kinder from Toronto
Afshan kinder from Toronto
3 reviews Toronto, ON
2/10

Built in extra costs needlessly

Recently purchased a condo that we were going to furnish and rent. Needed drapes for the bedroom. Shared the width and height and was told that drapes were not long enough for a 9 foot height. We paid extra for them to let out seam. Once hung these drapes were way too long - 6 inches on the floor. Waste of money. There were other issues that I am not going to detail from order to installation. What was important was the final look which was disappointing. They are in it to upsell unsuspecting buyers. I believed her when she said the drapes were for a 8 foot height. That was my mistake for not pulling out a measuring tape and checking for myself.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

thank you for your feedback

Keep in mind we are not on commission we have only your best interests in mind.

it's difficult for us to know how you measure your home all of our drapery panels are marked with the correct size 96 or 108 long.

we do ofer a service for measurements

We always suggest the client take the drapes home hang them first to make sure they are the right size.

When people come in and purchase ready-made drapes we offer a service to have them lengthened or shortened this is called alteration it is a service for our customers not an up sell most people don't have the option of having a family member to do an alteration for them and get a custom finish.

please feel free to come to Drapery king toronto and we will be happy to walk you through.

Private User
Private User
Private User reviews Toronto, ON
10/10

Accessories

I went in to buy accessories for my mom's curtains. I will certainly return to Drapery king for my own curtains. Not only for their wide variety of drapes. Mostly for their warm friendly customer service. Very welcoming, the owner and the staff. Thank you for the most sincere welcome I've had in a long time.

Approximate cost of services:
$80.00
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Company Response

Thank you for your business and your support you made my day :)

Steph S from Richmond Hill
Steph S from Richmond Hill
8 reviews Richmond Hill, ON
10/10

Wonderful Selection, Lovely Staff, Great Value

The staff at Drapery King are absolutely wonderful. I've purchased material in the past to make curtains (which turned out beautifully) was in yesterday to look for some pre-made curtains for my basement. Monica helped me pick out some panels/sheers that will make all the difference in the room. I sometimes find it a bit overwhelming to know what might "go" when I start a project, but each time I come into the store, the staff make it a pleasure to consider the options. I tell everyone I know who is looking for curtains to visit Drapery King. Wonderful selection, absolutely lovely staff and great value.

Approximate cost of services:
$500.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drapery King

Ready made curtains, custom drapery and blinds, Curtain rods, sheers
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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