Drain Works Plumbing

Plumbing
Toronto ON M8Z 3L2
Write a Review
Write a Review


HomeStars
Plumbing
Drain Works Plumbing
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Drain Works Plumbing

Average customer rating:
9.5 10 (1625 reviews)

Sort by

Marilyn Stack in Toronto
Marilyn Stack in Toronto
1 review Toronto, ON
10/10

drain backup

From my first phone call to Drainworks I knew this company was to be trusted. The dispatcher phoned me twice to let me know when to expect a staff member to arrive at my house, and when he did, he was professional, skilled and most importantly, honest regarding the extent and cost of the job. I will definitely recommend Drainworks to my friends.

Approximate cost of services:
$435.00
Was this review helpful?
Company Response

**Thanks Marilyn** We certainly do appreciate you taking the time to share with others these kind words regarding the positive service experience you had, from start to finish, with DrainWorks. Thank you in advance for any referrals you make on our behalf. We look forward to being the plumbing and drain service providers you can rely on should you require assistance again in the future.

pam frostad, toronto
pam frostad, toronto
2 reviews North York, ON
10/10

Plumbing

What can I say about Chris Leger from Drainworks, but the best! He has been our go to plumbing professional for the five years we have enjoyed our home - maintaining seven bathrooms, overseeing a renovation and meeting the challenges of frozen pipes and a sump pump. Chris brings to his craft the utmost professionalism, total industry knowledge, good service and good humor. Now that we are moving we asked Drainworks/Chris to perform a general overview of our home plumbing, usually an industry cost of about $250 - we received a complete report for $69! It has been a great feeling to know you can call on Drainworks to take care of your home, knowing you'll get an imediate response and total integrity.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

**Thanks Pam** It was a pleasure reading your review to learn just how satisfied you have been with the ongoing dedication Chris has presented towards the plumbing needs in your home. Thank you so much for sharing these kind words regarding your appreciation. We wish you the best in your move and we look forward to hearing from you should you require any plumbing or drain assistance in the future. Thank you for your patronage and for choosing DrainWorks.

Michael  in Toronto
Michael in Toronto
1 review Toronto, ON
10/10

Clogged Drain

Had a clogged drain - Read the reviews in the Toronto Life Magazine. So i gave them a call Jerremy who came was excellent and very professional. He gave me my options and his recomendations an hour or so later he resloved the issue. He came on time and the service was excellent and so was the cost . A total pleasure to deal with and everything was back to normal ... Thanks Again !! Regards,
Michael Tonna -

Approximate cost of services:
$220.00
What could this company do to improve their services?
Nothing they were great .
Any advice to offer fellow homeowners facing a similar project?
I would highly reccomend DrainWorks and the cost was fair also no surprises !!
Was this review helpful?
Company Response

**Thanks Michael** We certainly appreciate your review and thank you for sharing just how satisfied you were from start to finish with the work performed. We look forward to being the plumbing and drain service providers you can rely on.

Robert Hudder in Toronto
Robert Hudder in Toronto
1 review Toronto, ON
10/10

Backup of drain revealing clay pipe encroachment by city tree

Had a backed up shower that was cleared on my timeline. Lead to discovery of city tree in partial clay pipe in the front. Courteous staff with blue booties came in and led us through the process from clearing blockage, dig and replace, and negotiation of city replacement and reinbursement of broken pipe repair.

Approximate cost of services:
$2,200.00
Was this review helpful?
Company Response

**Thanks Robert** We appreciate your review and thank you for sharing how you found our services efficient, clean and friendly. We look forward to being the plumbing and drain service providers you can rely on should you require our assistance again in the future.

alfred in Richmond hill
alfred in Richmond hill
1 review Richmond Hill, ON
9/10

Unclog Drain

Speaking on the phone was easy, and Jeremy arrived way earlier than planned (which was a good thing.) He was very friendly, helpful and professional. Thanks for the great experience!

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

**Thanks Alfred** We definitely appreciate your review and thank you for choosing DrainWorks. We look forward to being the plumbing and drain service providers you can rely on.

Eleanor in Toronto
Eleanor in Toronto
5 reviews Toronto, ON
10/10

lead pipe replacement

I was very pleased with the service from Drainworks. I found the staff to be very courteous and extremely competent.
Thanks to Mike, Eric, Walter and Armando. I will definitely use Drainworks again, and have already recommended your company to friends in my neighbourhood.
I am impressed not just with the quality of the work, but with the 20 year warranty as well.

Approximate cost of services:
$2,400.00
Was this review helpful?
Company Response

**Thanks Eleanor** We certainly do appreciate this review and would like to thank you, not only for sharing this wonderful experience with us, but also for already spreading the word to your friends. We are very grateful and we look forward to being your choice for any plumbing or drain related issues you may require our assistance with.

Tammy in Etobicoke
Tammy in Etobicoke
2 reviews Etobicoke, ON
10/10

Repair a broken underground pipe

I was experiencing sewage back ups in the basement due to a broken pipe. Drainworks located the problem and provided me a quote that was the exact cost of the job. They also came over and cleared the blockage so that I could use water until they could get over to do the repairs at the last minute. The staff were all very pleasand and answered all my questions.

Approximate cost of services:
$1,800.00
Was this review helpful?
Company Response

**Thanks Tammy** We are grateful for the review and glad to hear that you were happy with the work performed and appreciated the high level of customer service that DrainWorks provided. Thanks for choosing DrainWorks, we look forward to being the plumbing and drain service providers you can rely on.

Angela Spataro in Toronto
Angela Spataro in Toronto
1 review Toronto, ON
10/10

Drain Work

"In April of 2010 we had a problem with our drain and contacted Drain Works. From the moment I called I received excellent customer service. I was advised they would dispatch someone to come out and look at the problem and Armando was at the house within an hour. Having dealt with other plumbing companies I was very impressed that they took the time to put down a tarp before moving the equipment in. Armando advised me that the solution was temporary that the trap in our basement had to be replaced. I was given a written estimate and was not pressured in anyway.

August 2010 we had the work completed Armando and his crew came in and did the work. We were impressed with the care they took of our house and of the exceptional service we received.

Thank you, Armando and Drain Works will recommend you to everyone

Mary and Angela

Approximate cost of services:
$1,800.00
Was this review helpful?
Company Response

**Thanks Angela** We appreciate your review and thank you for taking the time to share these kind words regarding the services performed at your home. It is rewarding for DrainWorks to know just how pleased you were with our services from start to finish. We look forward to being the plumbing and drain service providers you can rely on should you require our assistance again in the future.

Dave in Toronto
Dave in Toronto
1 review Toronto, ON
10/10

Sewer line replaced inside & out

We had tree roots growing into our sewer line causing backups. Drainworks diagnosed the problem and replaced the old clay pipes with PVC, both inside & outside. Everyone we dealt with was fast and super efficient (thanks to Matt, Lou, Mischa & the crew). They fixed all our plumbing issues and then left the place incredibly clean.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

**Thanks Dave** It was a pleasure reading your review to learn how happy you were with the work performed, and how pleased you were with the expertise from everyone involved in the project. Thank you for choosing DrainWorks and sharing this positive experience with others. We look forward to being the plumbing and drain service providers you can rely on.

Frank in Toronto
Frank in Toronto
1 review Toronto, ON
8/10

Water service upgraded to copper from property line to house.

Drainworks upgraded the water service from the property line to the house. The work and subsequent clean-up was completed on schedule at a very competitive price. I have no reservations in recommending Drainworks.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

**Thanks Frank** We are certainly grateful for the review. It is rewarding to hear just how pleased you were with DrainWorks. Thank you in advance for any referrals you make on our behalf. We look forward to being the plumbing and drain service providers you can rely on should you require our assistance again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Works Plumbing

DrainWorks Plumbing is a customer-first, Toronto-based plumbing company providing full plumbing services, drain cleaning, drain repair and drain replacement. All our plumbers are 100% licensed, insured and commission-free! We take great pride in being one of the most reviewed companies on HomeStars in North America! We are also proud to say that we have been chosen (twice) as the "best plumber in the city" by Toronto Life magazine, as evidenced by their "Busy person's survival guide" issue. High praise from a wonderful and trusted publication!

We employ full-time salaried plumbers rather than commission-based plumbers that are motivated to up-sell you. All of the DrainWorks plumbers in Toronto and surrounding areas are fully licensed, insured, and professionally trained. We are also proud to say that 100% of our employees have been with us for 10 years or more. Finally, an experienced local plumber near you that you can trust and rely on!

Further, we've recently had the honor of being one of a select few companies across all trades, hand picked by Gemini award winning TV host and contractor, Bryan Baeumler, of HGTV's Leave it to Bryan and Disaster DIY to be Baeumler Approved. A high mark of quality, indeed.

You can count on DrainWorks for all your plumbing and drain-related needs in Toronto. Our plumbers are ready for your call with clear and upfront pricing and will always arrive on-time and fully prepared with everything they can foreseeably need.

DrainWorks Plumbing also likes to help and support our local Toronto community and charities, such as for the Easter Seals and SickKids Foundation.
Please take a few moments to read these plumbing reviews from our customers, so you too can learn about and take advantage of the ‘DrainWorks Difference’. We hope you choose us for your next call to the plumber!

CATEGORIES
Drainage Contractors, Bathroom & Kitchen - Fixtures & Accessories, Drain Services, Plumbing, and Waterproofing
PRODUCTS
Plumbing problem? Drain clog, drain backup, or basement flood? Or do you just need a new plumbing fixture installation? Or perhaps a full drain pipe excavation and replacement?
SERVICES
Full service plumbing, emergency plumbers, complete drain cleaning, underground sewer pipe replacement and waterproofing
STYLES
Available with clear upfront pricing, on time & prepared!
SPECIALITIES
Residential plumbing services in Toronto, drain cleaning, drain pipe excavation and replacement, drain snake rootering, drain camera inspections, drain hydro-jetting and more.
WEBSITE
https://drainworks.com
YEAR ESTABLISHED
1995
PAYMENT METHOD
Cash, Interac, Visa, MasterCard
LICENSES
Master Plumber License P26570; Plumbing Contractor License T94-4853957
MEMBERSHIPS
Better Business Bureau, Ontario Regional Common Ground Alliance, PSI, Retail Council of Canada
LIABILITY INSURANCE
Yes
DIPLOMAS
WHMIS, Staples Canada wide Service Excellence Award, recognition by 2 Prime Ministers and 4 Premiers
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty on all new underground drain workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.