Drain Works Plumbing

Armando came over during the time that we were told that he would arrive.Service was exceptional and very informative, but very pricey.

WOuld use them again based on their service level.

We called Drainworks after tree roots caused a back up of laundry & toilet water into our basement. Yuck! Armando Gatti arrived to assess our situation and after viewing the damage the tree roots had done to the majority of our original clay pipes we decided on replacing everything. It was at this time we discovered our stack was leaking and in danger of bursting so we had to replace that too. Beginning our unplanned basement renovation! Since all pipes were to be replaced we decided to pour new concrete floors. Armando was great at accomodating our requests to drop our pipes to allow us to gain some height. His crew worked hard and fast digging trenches through out our basement and front yard in no time. I was amazed at how quickly the whole process was completed. These guys were polite, professional, hard working and even came in slightly under budget. If I ever need any more drain work done I will absolutely call Drainworks again!

During a downpoar, I discovered a puddle in the basement! FLOOD! The water had popped the drain off. Instead of panicing I called DrainWorks. The dispatcher was very curtious and said someone would be out shortly. The serviceman came, asessed the problem explained it to me and got to work. The problem was solved, I felt no pressure to get extra services and I could pay by INTERAC.

Great service from DrainWorks. Came quickly, arrived on time. Jeremy Harris explained everything clearly and was very professional.
Gave us great advise and took away the worry in a difficult situation. He was accomodating to all my request and proved to me the issue was properly corrected.

I have and will continue to recommend DrainWorks. Please set up a franchise in Collingwood as we could use you up there as well.

Thanks

David

We found the workmen who came to our home to be very articulate, neat (the red slippers were nice), thorough and prompt. The people answering the phones were also very helpful.

they came quickly, were friendly, and gave good advice. They did a great job and charged a reasonable price. I was very happy, and will use them again if I have a similar problem

Our downspouts drain into the sewer drain. One backed up and flooded our basement. We called Drainworks and over the course of a week, dealt with 6 different people. From the office to the supervisors to the workers....everyone was a pleasure to deal with. They were all very polite and helpful. All the process were explained and every possible option was given and our decisions were respected. You got the feeling that they had our best interest in mind.

DrainWorks did a fantastic job for us. They came on time and stayed until the problem was solved. They were very thorough in everything they did. We would definitly call them again.

Our basement drain started to backup after running a load of laundry. The worst thing was the smell! We called Drainworks after reading the reviews on homestars and Jeremy came within an hour. He was very professional and efficient and what I liked best about him (and Frank) was he took the time to explain all the different options we had. We ended up going with a pipe replacement and the guys who did the work were great! Helped us relocate plants, finished the job quickly, and cleaned up so well that you would of never of guessed that we had a 7ft trench in our front garden.