Drain Works Plumbing

Plumbing
Toronto ON M8Z 3L2
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Drain Works Plumbing
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95%

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Reviews for Drain Works Plumbing

Average customer rating:
9.5 10 (1625 reviews)

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connie  in Scarborough
connie in Scarborough
1 review SCARBOROUGH, ON
10/10

swirling flush with toilet rising water

I phoned for an service call. I spoke about my issue and i recieved a possible estimate over the phone. \i was booked an appt. the next day
i receved a call about 2 hours later saying they could come in 45 mins as i was on the emergency call list. i verified there was no extra cost on a sunday the service man was very polite introduced himself. gave me a diagnosis of the problem suggesting a good solution. his mannerism was very polite and professional. even offered to clean under the toilet once it was removed. his diagnosis was absolutly correct. and he left with the area cleaner than when he came. i would rcommend this company to anywone who needs a professional licensed plumber

Approximate cost of services:
$300.00
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Company Response

**Thanks Connie** We are grateful for this review you posted regarding the positive service experience you had with DrainWorks. It is rewarding to know that you were pleased with the service. We look forward to being the plumbing and drain service providers you can rely on. Thanks for choosing DrainWorks.

Rebecca in East york
Rebecca in East york
4 reviews Toronto, ON
10/10

blocked floor drain (tree root)

We called Drainworks on the advice of a neighbour after firing another plumber. The dispatcher told us exactly what tho expect. Matt A. arrived in a timely manner, neat, clean, with knowledge and tools that worked!! The job was done efficiently and the price was within the quoted range. We were very satisfied.

Approximate cost of services:
$248.00
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Company Response

**Thanks Rebecca** We appreciate your review and are so happy to learn that you were satisfied with the service. We look forward to being the plumbing and drain service providers you can rely on should you require our assistance again in the future.

David from Mississauga
David from Mississauga
4 reviews Toronto, ON
10/10

drain back-up

Drain works is always a pleasure to work with. Their technicians are true experts in their field. They are prompt ,curtious and very knowledgable. Technician Matt Achcinski came to service our home twice in the last five years and it has been an absolute pleasure to work with him. he was able to diagnos our problem within minutes. The roots in our drain pipes were quikly removed with snacking. I would highly recommend this company to anyone.

Approximate cost of services:
$300.00
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Company Response

**Thanks David** We're happy to have your continued patronage over these years, and we're also glad that you've found our technician, Matt such a pleasure to work with. As well, we certainly appreciate you recommending us to those around you. We look forward to being your plumbing and drain service provider for years to come

Jasi in Mississauga
Jasi in Mississauga
1 review MISSISSAUGA, ON
10/10

Facet Repair

Our bathroom facet was leaking for few days. After quick internet search we end up calling drain works. They have fixed our facet with in 20 minutes. We found this company very reliable and professional.

Approximate cost of services:
$250.00
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Company Response

**Thanks Jasi** We are delighted that you took the time to share this review. It is nice to learn that you were satisfied with the quick, reliable and professional service you received. Thanks for choosing DrainWorks. We look forward to being the plumbing and drain service providers you can rely on.

Indren in Toronto
Indren in Toronto
2 reviews Toronto, ON
10/10

Cleared blocked drain

We had a blocked kitchen sink drain and garburator..They offered same day service and were clear with regards to pricing.
The plumber (Matt) called ahead and was punctual. He was polite, respectful of our home, articulate and left the area tidy and clean.
Highly recommend their services.

Approximate cost of services:
$200.00
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Company Response

**Thanks Indren** We certainly do appreciate your review on our services. It is especially nice to know that you were satisfied with Matt’s performance. Thank you in advance for any referrals you make on our behalf. We look forward to being the plumbing and drain related service providers you can rely on.

Barb in East York
Barb in East York
11 reviews Toronto, ON
10/10

backup in basement

My husband was the one to deal with Matt and told me it was hands down the best experience he's had with a plumber/drain company. When we first called, they booked us on the spot for the SAME DAY (actually, they came within a few hours of the call and believe it or not, no extra charge for a Sunday visit!)
The problem was pinpointed, everything explained in detail, the work done efficiently, and the problem fixed immediately. What a great company - the whole process was painless and, considering what had to be done (finding the problem area, camera work, snaking and again, a weekend visit) the price was extremely reasonable. We're going to use this company for any future plumbing problems and recommend them to everyone.

Approximate cost of services:
$400.00
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Company Response

**Thanks Barb** It was a pleasure reading your review and learning that you and your husband were so pleased with the entire service provided by DrainWorks. We thank you in advance for any referrals you make on our behalf and we look forward to being the plumbing and drain service providers you continue to rely on.

Gillian Wadman in Toronto
Gillian Wadman in Toronto
1 review Toronto, ON
10/10

plugged exterior drainage

We discovered a plugged exterior drainage line running done the side of our house under the driveway. After being unable to resolve the problem ourselves, we called Drainworks. The telephone response was polite, informative and professional. Within 90 minutes (on a Sunday no less) a technician arrived, explained the procedure and promptly cleared the line. At his suggestion we agreed to check the drainage pipe with a fibre optic camera. This was well worth the additional expense as we acquired important new information about this particular drainage set up. The technician, Matt, was very efficient and effective and we were very pleased with what he achieved. We highly recommend Drainworks and will use this company again should the need arise.

Approximate cost of services:
$337.00
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Company Response

**Thanks Gillian** We certainly do appreciate this review. It is wonderful to know we were of assistance and that you were satisfied with the service. Thank you in advance for any referrals you make on our behalf and thank you for choosing DrianWorks. We look forward to being the plumbing and drain service providers you can rely on.

Ann  in Burke
Ann in Burke
1 review Burke, NY
10/10

underground drain replacement

Plumbing problems are stressful as they can potentially cause serious damage to your property and its all happening mysteriously underground.A neighbour recommended DrainWorks. From my first phone call to checking the work upon completion I was treated courteously and they took the time to explain the problem and the solution. They left my driveway cleaner than before the digging commenced. I felt that the job was done promptly and professionally by experts. I was most impressed with the work crew, a three man digging tag team who worked hard all day in the heat to dig that huge hole but at the same time properly attired,no plumbers butt !

Approximate cost of services:
$2,000.00
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Company Response

**Thanks Ann** It was a pleasure reading your review and learning that you were happy with the service from start to finish. It is nice to know DrainWorks was referred to you, and we sincerely appreciate any referrals you may provide on our behalf as well. Thanks for choosing DrainWorks, we look forward to being the plumbing and drain service providers you can rely on.

Steve in Victoria Village
Steve in Victoria Village
1 review North York, ON
10/10

Great Job unclogging our drainpipe!

Armando arrived very promptly, about 1 hour after we had placed the service call to Drainworks. He was very polite and obviously very competent as he quickly identified and began working to resolve the problem. He worked diligently on the blockage until it was completely cleared and then carefully tested the pipes to ensure that no leaks existed. I was very pleasantly surprised at how quickly and competently our problem was resolved. Armando is a first rate plumber and very nice guy. The price was very reasonable also, well below what I had thought it would cost.
I would strongly recommend Drainworks to anyone. They are very polite, very professional and they resolve the problem at a very reasonable price.

Approximate cost of services:
$175.00
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Company Response

**Thanks Steve** We appreciate your review and thank you for taking the time to share this experience here with others. It was rewarding to learn how happy you were with the service Armando provided. We value any referral you make on our behalf, and we look forward to being your plumbing and drain service provider. Thanks for choosing DrainWorks.

AS East York
AS East York
2 reviews East York, ON
10/10

Removal of building trap

Mike and his crew came out today to remove our old clay building trap and we are very happy with their work. They used a camera to scope before and after completion and explained the job each step along the way. At the end of the day we had our plumbing work completed, they did a great job of cleaning up and even threw in some top soil to make things look a little tidier.
The experience was great from quote to finish. The team was very professional and courteous and did a great job.
We have used DrainWorks before and would do so again!

Approximate cost of services:
$2,000.00
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Company Response

**Thanks AS** It was a pleasure reading your review to learn how happy you were with the entire service. We appreciate your patronage and definitely look forward to being the plumbing and drain service providers you rely on. Thanks for continually choosing DrainWorks!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Works Plumbing

DrainWorks Plumbing is a customer-first, Toronto-based plumbing company providing full plumbing services, drain cleaning, drain repair and drain replacement. All our plumbers are 100% licensed, insured and commission-free! We take great pride in being one of the most reviewed companies on HomeStars in North America! We are also proud to say that we have been chosen (twice) as the "best plumber in the city" by Toronto Life magazine, as evidenced by their "Busy person's survival guide" issue. High praise from a wonderful and trusted publication!

We employ full-time salaried plumbers rather than commission-based plumbers that are motivated to up-sell you. All of the DrainWorks plumbers in Toronto and surrounding areas are fully licensed, insured, and professionally trained. We are also proud to say that 100% of our employees have been with us for 10 years or more. Finally, an experienced local plumber near you that you can trust and rely on!

Further, we've recently had the honor of being one of a select few companies across all trades, hand picked by Gemini award winning TV host and contractor, Bryan Baeumler, of HGTV's Leave it to Bryan and Disaster DIY to be Baeumler Approved. A high mark of quality, indeed.

You can count on DrainWorks for all your plumbing and drain-related needs in Toronto. Our plumbers are ready for your call with clear and upfront pricing and will always arrive on-time and fully prepared with everything they can foreseeably need.

DrainWorks Plumbing also likes to help and support our local Toronto community and charities, such as for the Easter Seals and SickKids Foundation.
Please take a few moments to read these plumbing reviews from our customers, so you too can learn about and take advantage of the ‘DrainWorks Difference’. We hope you choose us for your next call to the plumber!

CATEGORIES
Drainage Contractors, Bathroom & Kitchen - Fixtures & Accessories, Drain Services, Plumbing, and Waterproofing
PRODUCTS
Plumbing problem? Drain clog, drain backup, or basement flood? Or do you just need a new plumbing fixture installation? Or perhaps a full drain pipe excavation and replacement?
SERVICES
Full service plumbing, emergency plumbers, complete drain cleaning, underground sewer pipe replacement and waterproofing
STYLES
Available with clear upfront pricing, on time & prepared!
SPECIALITIES
Residential plumbing services in Toronto, drain cleaning, drain pipe excavation and replacement, drain snake rootering, drain camera inspections, drain hydro-jetting and more.
WEBSITE
https://drainworks.com
YEAR ESTABLISHED
1995
PAYMENT METHOD
Cash, Interac, Visa, MasterCard
LICENSES
Master Plumber License P26570; Plumbing Contractor License T94-4853957
MEMBERSHIPS
Better Business Bureau, Ontario Regional Common Ground Alliance, PSI, Retail Council of Canada
LIABILITY INSURANCE
Yes
DIPLOMAS
WHMIS, Staples Canada wide Service Excellence Award, recognition by 2 Prime Ministers and 4 Premiers
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty on all new underground drain workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.