Drain Works Plumbing

I was concerned about my 60 year old main shut off- Contacted Drainworks to replace. City turned off water -Chris from Drainworks arrived went above and beyond removing some unnecessary valves and water pressure readers added on by a previous owner - Chris completed the task on schedule. I contacted City to turn water on -Chris waited as long as possible hoping the city would arrive so he could check his work. Sure enough just after he left - the City showed up - Much to my surprise Chris walked up the driveway moments later- He had seen the white City truck in the neighborhood and decided to return - Needless to say all his work was AOK - A real professional.

Drainworks were called and presented the same day as requested. The service person was knowledgeable, helpful and thorough and identified the problem quickly. We are currently acting on his suggestions and hopefully the problem will be rectified in the next few days

Three months after the purchase of my first home I discovered long-term back-up issues. Mike was very professional and he wrote out several quote options, and provided me with his phone number should I have any questions. I agreed to have Drainworks come and replace the pipes at the outside of the house: the main issue with the problem.

While that work was being done, I repeatedly told the workers that I didn't think it was a good idea to have the cleanouts in my driveway, right under where my tire would be. They told me they didn't have a choice. This led to me using another company for the bigger part of the job.

I researched what they had told me: I called the city and confirmed that the pipes could, in fact be placed on the grass instead. I called a DrainWorks supervisor with this information, and and they came and moved the cleanouts to the grass.

I have regretted not staying with DrainWorks because despite that issue, I do think they know what they are doing.

We had a leak from our kitchen to bathroom downstairs which ruined our ceiling .. Our technician "Wayne" aided my late dad in opening the ceiling up to view / repair the issue - he also repaired our upstairs FACET (on our new bathroom ) - Since he was here, I also asked if he could unclog my old shower drain - (which once in awhile needs to be snaked out for proper flowing)..).

Drain Works calls and commits their service was on the way in timely fashion ( which also left me very pleased). After quick internet search I called a few people then Drain Works. I had waited for others to call me back however, Drain Works came through in a prompt manner and was first to serve me and respond back. They were reasonable with the cost and I needed the job done. Our technician had fixed our pipe installed the new facet and the cleaned the drain within in 30 minutes. We found this company very reliable , efficient, very courteous and professional.
Thanks Drain Works!~...

We had really bad sewage gas odors coming from our basement and knew we were only days away from a flood. On the recommendation of a friend I called srainworks. From the guy who took my initial call to the gentlemen who came out to do the work I can only say one thing...extremely professional. Mike explained everything in detail to me and the outcomes of various options. When he was done I felt very comfortable I made the right decision and paid a fair price for excellent work. I can't imagine ever calling anyone else for plumbing work.

The main sewage drain from our house was blocked causing a backup into our basement shower. I tried to clear on my own, but needed someone with the proper tools to get the job done right. The technician called prior to his arrival to announce his arrival time. He explained to me at my front door what he would do to try clear the problem. Upon entering my home he place covers over his boots so my floors won't get dirt. He inspected the shower drain and tried to clear it with no luck. He asked me all the steps I took to clear the problem as to not duplicate what I had done to waste my time. He went outside to his truck to grab tools and checked out the main drain to the street. He could see the blockage was at this point and cleared the line. He then setup a camera to look into the cause of the problem and saw it was tree roots. He didn't charge me extra for this service and normally other companies would. He then wrote up a quote on the spot to suggest additional work that would need to be done so the problem wouldn't happen again. There was no pressure to do the extra work. The technician was professional, friendly, or pushy on the extra work. I was extremely happy with the fast friendly service and would definitely use them again (but hope I won't need to).

Found Drain Works on line. They were able to come within 2 hours of me calling. Technician, Lou very efficient and polite. Let me know quickly what he was going to do and price and solved my problem. Not something you want to spend money on but with 2 kids what are you going to do, gotta have all the toilets working!

They were very clean. Our whole basement floor was dug up. No dirt went anywhere else in the house. Very efficient. Obviously knew what they were doing. No surprises and no confused plumbers wondering what they should try next. Not the cheapest but very satisfied.

Blech - another basement sewer back up! Drainworks responded quickly and efficiently, busting up the tree roots that grew into my old clay pipes. They did a great job and were very good about explaining next steps to prevent the problem from recurring.

Called the folks over at DrainWorks to fix a main drain blockage in our basement. I tried a few different things on my own but couldn't get this unpleasant problem to go away. DrainWorks committed to a time window and arrived promptly as promised. The service man was polite, courteous and made sure he wore his slip on covers as required when walking through the house. Even the snake had its own slip covers for the wheels to ensure a clean job.

The problem area had a drop sheet laid out by the serviceman to contain any mess that would occur during the service. Problem was found about 20 feet from the drain which means the problem was just outside the house perimeter. The serviceman continued to snake for about 60 feet ....which gave me further assurance that the immediate blockage was taken care of.

Thanks for the quick and clean job.