Ms. Luciana ( Luci) L.

Thank goodness for posted advertisements... We were stuck with a broken dual door which broke and/or got stuck after a rainstorm.. We had purchased the older home only about 2 years, and already the spring was worn out.... We had been searching on the internet then finally after a ride out we had encountered to our way home a sign and it was an emergency call.. He was available and came promptly to our rescue.. Mick was cool and the cost was fair and he also granted us tips to how to maintain and what to watch out for towards an older model door as that... ( which could of got costly in the wrong hands or advise)... God Bless you Mick.. you were a life-saver.... LL..

We had a leak from our kitchen to bathroom downstairs which ruined our ceiling .. Our technician "Wayne" aided my late dad in opening the ceiling up to view / repair the issue - he also repaired our upstairs FACET (on our new bathroom ) - Since he was here, I also asked if he could unclog my old shower drain - (which once in awhile needs to be snaked out for proper flowing)..). Drain Works calls and commits their service was on the way in timely fashion ( which also left me very pleased). After quick internet search I called a few people then Drain Works. I had waited for others to call me back however, Drain Works came through in a prompt manner and was first to serve me and respond back. They were reasonable with the cost and I needed the job done. Our technician had fixed our pipe installed the new facet and the cleaned the drain within in 30 minutes. We found this company very reliable , efficient, very courteous and professional. Thanks Drain Works!~...

Poor CUSTOMER SERVICE.... Reception (ELAIN) very RUDE, ABRUPT, and TESTY. I would not recommend their service. Nick came across trustworthy at first, however his company lacks the communication-skills and timely manner in dealing with the issues on damages for the poor quality on workmanship. His secretary can take a course on skills and communication rather than testing ppl over the phone and voicing female clients are just another "MRS JONES"...( her words- Whatever that meant )... ? Guess she was trying to insinuate something here - hmmmm.?