Drain Works Plumbing

Plumbing
Toronto ON M8Z 3L2
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Drain Works Plumbing
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94%

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Reviews for Drain Works Plumbing

Average customer rating:
9.5 10 (1625 reviews)

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10/10

Scope external drain pipe. Remove old trap

We wanted to check for tree roots in the external drain. The drain itself was fine, discovered on scoping it via fibre optics. The house is of an age that the house itself had a single trap, and it had roots in it. We had this unit taken out, and replaced with current piping and such. DrainWorks did a terrific job on both the scoping and the trap aspect of the work. All that was done was clearly explained, and we had ample time to ask questions and receive clear explanations. Well done, DrainWorks!

Approximate cost of services:
$2,200.00
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Company Response

**Thanks Tom** We certainly do appreciate you taking the time to share these kind words regarding the positive service experience you had with DrainWorks. Customer service is certainly our top priority and it is so nice to hear that our efforts were well received. We do look forward to being the plumbing and drain service providers you can rely on.

Tim Davey from Toronto
Tim Davey from Toronto
1 review Toronto, ON
10/10

Drain Clogged

Called Drainworks and told them my problem, they diagnosed it and suggested that a team come to house the next day. However they were able to come the same day. Very professional crew, explained the problem, explained how they woudl fix it, and they did a great job. Thanks Lou and Eric

Approximate cost of services:
$425.00
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Company Response

**Thanks Tim** We do appreciate your review and thank you for taking the time to share this review here for others to see. It is wonderful knowing you were so satisfied with the professional service you received. Thanks for choosing DrainWorks. We do look forward to being the plumbing and drain service providers you will continue to rely on.

sara eapen from Toronto
sara eapen from Toronto
1 review Toronto, ON
9/10

change a portion of clay pipe to new pvc pipe, used snake to clean the grease

i recommend this company to anyone, who need a plumping service. You can trust them, they do their work in a professional way, no mess at all for us to clean after they finish their work.

Approximate cost of services:
$2,000.00
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Company Response

**Thanks Sara** We are very grateful for the review. Thank you for taking the time to share your thoughts on the service you received. We also thank you in advance for any referrals you make on our behalf. We do look forward to being the plumbing and drain service providers you will continue to rely on.

PMAC in Mimico
PMAC in Mimico
3 reviews Etobicoke, ON
10/10

toilet installation

Phil from Drainworks just left. He was very professional, friendly and knowledgeable. I'm really impressed. Exceeded my expectations. He gave me options, and detailed exactly what the costs would be before starting the work. Thank you!!

Approximate cost of services:
$800.00
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Company Response

**Thanks PMAC** We certainly appreciate your review. It is so rewarding to know that our efforts to provide quality customer service exceeded your expectations. Thank you so much for choosing DrainWorks. We look forward to being the plumbing and drain service providers you will continue to rely on.

Willemijn Knispel from Toronto
Willemijn Knispel from Toronto
1 review Toronto, ON
10/10

Clogged Sink Drain

I had a clogged sink for over a week. When the service men came to me i was greeted with a polite and friendly attitude, they covered their shoes and made their way in. The service was done quickly and they left not one spot behind, cleaning up after themselves as they left. I have nothing but great things to say about this company, they are professionals in every aspect.

Approximate cost of services:
$248.00
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Company Response

**Thanks Willemijn** It was a pleasure reading your review. Thank you so much for sharing these kind words regarding the friendly, clean and professional service you experience. It is so nice to know that you were happy with the service. We look forward to being the plumbing and drain service providers you can rely on should you require assistance again in the future.

elisa venier from Toronto
elisa venier from Toronto
1 review Toronto, ON
10/10

assess and fix a plugged kitchen drain

Was provided was same day service. I was given a 3 hour window and I was called to confirm the time of arrival. Matt assessed the problem and informed me of the possibilities, quoting me a price. He got straight to work and after multiple tries was able to fix the problem with out extensive work being done. He also repaired the pipes. He was EXCELLENT.

Approximate cost of services:
$270.00
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Company Response

**Thanks Elisa** We are very grateful for the review. Thank you so much for taking the time to share this experience here with others. We do look forward to being the plumbing and drain service providers you will continue to rely on.

Jenny Seiler from Toronto
Jenny Seiler from Toronto
1 review Toronto, ON
8/10

Replace Piping beneath house and front yeard

We were quite satisfied with DrainWorks. They were reliable, on time, completed the project in less time than we originally were quoted and given the extent of the project, did it in a very clean and thorough manner. The basement carpet was roughed up in one area, however, the carpet layer mentioned that usually it was much worse after plumbing guys were done.

Approximate cost of services:
$10,000.00
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Company Response

**Thanks Jenny** We appreciate your review and are happy to hear that you were so satisfied with the service you received. As customer service is top priority, we certainly do take all necessary precautions to ensure the best possible results at completion. Sharing your experience provides us with invaluable information, and we thank you. We do look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future.

Theresa in Toronto
Theresa in Toronto
4 reviews Toronto, ON
9/10

Clogged sink & toilet

DrainWorks provided prompt and courteous service. Clear and quick handling of my initial call, timely arrival, solid consultation before performing work. Technician was friendly and professional. I am unsure of market prices for the services so not sure how they fare on price.

Approximate cost of services:
$300.00
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Company Response

**Thanks Theresa** It was a pleasure reading your review and we thank you for taking the time out of your schedule to share it. It is rewarding to learn that you were so happy with the service you received. We would also like to assure you that our pricing is in line with industry standards. Thanks again for choosing DrainWorks; we look forward to being the plumbing and drain service providers you can rely on.

Craig Johnston in Toronto
Craig Johnston in Toronto
1 review Toronto, ON
10/10

Drain blockage

Excellent, prompt service helping to unblock the main drain to the street on a Saturday morning. Plumber arrive dwihtin about 2 hours and quickly and simply assessed the situation and performed the job. Great service.

Approximate cost of services:
$240.00
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Company Response

**Thanks Craig** We are very grateful for the review. It is nice to know that you found our prompt service to be excellent. Thanks for taking the time out of your schedule to share this account with us. We do look forward to being the plumbing and drain service providers you will continue to rely on, should you require assistance again in the future.

Ed in North york
Ed in North york
1 review North York, ON
10/10

Clear clogged kitchen sink drain

My kitchen sink drain was clogged on Thursday. My wife called Drainworks the next day Friday. The person on the phone was very professional and courteous. He was able to give us a service call on the sameday (thank you) and at a time that was convenience for me (after my work hours). Matthew, the Drainworks technician arrived on time at my house. He was polite, wore little booties over his shoes and then proceeded to assess the problem so that he can give me an accurate quote. Matt was great. He answered all our questions with good detail and professionalism. He did not rush the job, which I liked and took all precautions to protect my floors with a vinyl drop sheet should there be a drain spill. He would explain what he was doing to us and knew what he was doing. He proceeded to clear my drain in a timely manner using a power snake. Quality of the work was excellent and the price was very reasonable. I would definitely call on Drainworks (and Matt) again when needed and would recommend Drainworks to others. Well Done Matthew - thanks!

Approximate cost of services:
$200.00
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Company Response

**Thanks Ed** We certainly do appreciate your review and thank you for taking the time to share this great experience here with others. It is rewarding to know you were so satisfied with the service from start to finish. We do look forward to being the plumbing and drain related service providers you continue to rely on. Thanks for choosing DrainWorks.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Works Plumbing

DrainWorks Plumbing is a customer-first, Toronto-based plumbing company providing full plumbing services, drain cleaning, drain repair and drain replacement. All our plumbers are 100% licensed, insured and commission-free! We take great pride in being one of the most reviewed companies on HomeStars in North America! We are also proud to say that we have been chosen (twice) as the "best plumber in the city" by Toronto Life magazine, as evidenced by their "Busy person's survival guide" issue. High praise from a wonderful and trusted publication!

We employ full-time salaried plumbers rather than commission-based plumbers that are motivated to up-sell you. All of the DrainWorks plumbers in Toronto and surrounding areas are fully licensed, insured, and professionally trained. We are also proud to say that 100% of our employees have been with us for 10 years or more. Finally, an experienced local plumber near you that you can trust and rely on!

Further, we've recently had the honor of being one of a select few companies across all trades, hand picked by Gemini award winning TV host and contractor, Bryan Baeumler, of HGTV's Leave it to Bryan and Disaster DIY to be Baeumler Approved. A high mark of quality, indeed.

You can count on DrainWorks for all your plumbing and drain-related needs in Toronto. Our plumbers are ready for your call with clear and upfront pricing and will always arrive on-time and fully prepared with everything they can foreseeably need.

DrainWorks Plumbing also likes to help and support our local Toronto community and charities, such as for the Easter Seals and SickKids Foundation.
Please take a few moments to read these plumbing reviews from our customers, so you too can learn about and take advantage of the ‘DrainWorks Difference’. We hope you choose us for your next call to the plumber!

CATEGORIES
Drainage Contractors, Bathroom & Kitchen - Fixtures & Accessories, Drain Services, Plumbing, and Waterproofing
PRODUCTS
Plumbing problem? Drain clog, drain backup, or basement flood? Or do you just need a new plumbing fixture installation? Or perhaps a full drain pipe excavation and replacement?
SERVICES
Full service plumbing, emergency plumbers, complete drain cleaning, underground sewer pipe replacement and waterproofing
STYLES
Available with clear upfront pricing, on time & prepared!
SPECIALITIES
Residential plumbing services in Toronto, drain cleaning, drain pipe excavation and replacement, drain snake rootering, drain camera inspections, drain hydro-jetting and more.
WEBSITE
https://drainworks.com
YEAR ESTABLISHED
1995
PAYMENT METHOD
Cash, Interac, Visa, MasterCard
LICENSES
Master Plumber License P26570; Plumbing Contractor License T94-4853957
MEMBERSHIPS
Better Business Bureau, Ontario Regional Common Ground Alliance, PSI, Retail Council of Canada
LIABILITY INSURANCE
Yes
DIPLOMAS
WHMIS, Staples Canada wide Service Excellence Award, recognition by 2 Prime Ministers and 4 Premiers
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty on all new underground drain workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.