Drain Works Plumbing

Plumbing
Toronto ON M8Z 3L2
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Drain Works Plumbing
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95%

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Reviews for Drain Works Plumbing

Average customer rating:
9.5 10 (1624 reviews)

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Kristina, Yonge & Sheppard
Kristina, Yonge & Sheppard
2 reviews North York, ON
10/10

clogged drain

It's easter Sunday, and the water is coming up in the basement through the main drain. Drainworks has done two previous jobs at our place. The gentlemean came prepared with the history of all work done by the company previously. He arrived about an hour after we called without extra fees for holiday Sunday. For the third time the company has proved to be the most professional and reasonable home improvement/emergency service company I have ever dealt with.

Approximate cost of services:
$200.00
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Company Response

**Thanks Kristina** We appreciate your review and your patronage to DrainWorks. Thank you for the kind words. We are proud to be the plumbing and drain service providers you rely on.

Eric of North York
Eric of North York
3 reviews North York, ON
10/10

Slow drain in basement laundry

My chronically slow drain in the basement laundry room was partially backing up into the laundry sink and then slowly draining. My own efforts with drain cleaners and a short snake didn't accomplish anything. I had an appointlment for the next day, but Jeremy called the evening before the appointment and asked if he could come sooner. He assessed the situation, made some suggestions and got to work. He snaked far into the drain until he got it cleared and then tested to make sure all was well. Excellent job.

Approximate cost of services:
$200.00
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Company Response

**Thanks Eric** We certainly do appreciate the review and we look forward to being your plumbing and drain service providers in the future. Thanks for choosing DrainWorks.

Diana in Downsview
Diana in Downsview
8 reviews ,
10/10

replacement of exterior sanitary line

This was the second job we hired Drainworks to do. As before, they were timely, efficient, extremely neat and very personable, especially Mike Dunn and the crew supervisor, Walter. We have recommended Drainworks to others and will continue to do so.

Approximate cost of services:
$5,600.00
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Company Response

**Thanks Diana** We are very grateful for your positive review. We appreciate you taking the time to share this experience. You are a valued customer and we thank you for your patronage. We look forward to being the plumbing and drain service providers that you, your friends and your family can rely on.

Adam in Bloor West Village
Adam in Bloor West Village
4 reviews Toronto, ON
10/10

New Trap and Drain Repair

I called Drainworks in distress after having sewage back-up in the basement. They arrived in about an hour and did their best to fix the problem which was on a Sunday. After realizing we needed a new trap, they arranged to have this done the VERY next day. Wow! The city ultimately had a back-up in the main-line which was the problem. Both Lou and Jeremy were absolutely fabulous, answered my questions and gave some great advice. They even came by later that night at 10:30pm to do a final inspection so I could get the water back running right away! I was blown away. Thanks

Approximate cost of services:
$2,200.00
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Company Response

**Thanks Adam** It was a pleasure to read your review. Thank you for the kind words. We are certainly pleased to know that our service was to your satisfaction and left you “blown away”. We look forward to being the plumbing and drain service providers you rely on should you require our assistance again in the future.

wabisabi
wabisabi
1 review Toronto, ON
10/10

replacement of all old clay pipes

with drain back up in basement, got 3 quotes from yellow pages. went with company that had track record, was reputable and could provide references. efficient, professional and reliable. was the most expensive quote,but went with company that had solid credentials.
follow up questions and service, always met with courtesy and no hassles.

Approximate cost of services:
$12,000.00
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Company Response

**Thanks Wabisabi** We appreciate your review and are glad to know that you recognized the value of our efficient, professional, reliable, courteous, and hassle free service. Thank you for choosing DrainWorks.

Anne
Anne
3 reviews Toronto, ON
10/10

Plumbing and drain repair

I'm a landlord and my tenants had a toilet blockage. I called Drainworks and within hours they sent a plumber to give me a quote. I hired him on the spot. He was helpful, thorough and down-to-earth. For a reasonable price, he took off the toilet and totally fixed the problem; he even showed me what had caused the clog. I appreciated that he didn't talk down to me (I'm female). He left everything spotless. Drainworks is an honest plumbing company that also gives back to the community. I would recommend them highly.

Approximate cost of services:
$300.00
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Company Response

**Thanks Anne** Such a pleasure to read your review. We are definitely glad to hear that you were so satisfied with our service. It is particularly pleasurable to know that all of our efforts, on the job and within the community, were very much appreciated by you. Thank you in advance for any recommendations you make on our behalf and thank you for choosing DrainWorks.

JP in Riverdale
JP in Riverdale
3 reviews Toronto, ON
10/10

Blocked basement drain

Chronic slow drain in basement laundry sink, kitchen sink would partially back fill in to the laundry sink until it just stopped draining. I spent a day plunging it myself and then called Drainworks. Armando and Eric worked at snaking the block until they got it, 30 odd feet in. They even cleaned up after themselves!

Approximate cost of services:
$209.00
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Company Response

**Thanks John** We appreciate you review and thank you for taking the time to share this positive experience. We are certainly glad to know that you were satisfied with our service and we look forward to being your plumbing and drain service providers in the future.

Phil in Willowdale Ontario
Phil in Willowdale Ontario
1 review Toronto, ON
10/10

clean out of sewer pipe to the main street sewer

They were very helpful, explained everything, talked about short term and long term issues and recommended course of action for the future. Not hard sell at all. In fact, this is the 3rd time I have used them. I will always use Drainworks.

Approximate cost of services:
$300.00
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Company Response

**Thanks Phil** We are certainly glad to here that you are continually satisfied with the service we provide. You are a valued customer and we appreciate your patronage. Thanks for always choosing DrainWorks.

Joan Watson, Etobicoke
Joan Watson, Etobicoke
1 review Etobicoke, ON
9/10

They removed roots from our drain & fixed the broken pipes.

We found Drainworks to be promt, informative and professional. The did a great job fixing the problem and cleaning up afterwards. In addition to all their hard work, they remained nice guys!

Approximate cost of services:
$5,200.00
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Company Response

**Thanks Joan** We are grateful for the review. Thank you for sharing these kind words and for making DrainWorks the plumbing and drain service providers you rely on.

homeowner in port credit
homeowner in port credit
1 review Mississauga, ON
10/10

Sink clogged up

We had our sink clogged up on us and within an hour, Drainworks sent their technician, a friendly, competent guy named Lou. He gave us a quote for service, and within an hour the drain was cleared. It's not a straightforward service as there isn't an accessible trap.

Approximate cost of services:
$200.00
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Company Response

**Thanks Homeowner in Port Credit** We appreciate your review and are glad to know you were satisfied with our quick and efficient service. We look forward to being your plumbing and drain service providers should you require our assistance again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Works Plumbing

DrainWorks Plumbing is a customer-first, Toronto-based plumbing company providing full plumbing services, drain cleaning, drain repair and drain replacement. All our plumbers are 100% licensed, insured and commission-free! We take great pride in being one of the most reviewed companies on HomeStars in North America! We are also proud to say that we have been chosen (twice) as the "best plumber in the city" by Toronto Life magazine, as evidenced by their "Busy person's survival guide" issue. High praise from a wonderful and trusted publication!

We employ full-time salaried plumbers rather than commission-based plumbers that are motivated to up-sell you. All of the DrainWorks plumbers in Toronto and surrounding areas are fully licensed, insured, and professionally trained. We are also proud to say that 100% of our employees have been with us for 10 years or more. Finally, an experienced local plumber near you that you can trust and rely on!

Further, we've recently had the honor of being one of a select few companies across all trades, hand picked by Gemini award winning TV host and contractor, Bryan Baeumler, of HGTV's Leave it to Bryan and Disaster DIY to be Baeumler Approved. A high mark of quality, indeed.

You can count on DrainWorks for all your plumbing and drain-related needs in Toronto. Our plumbers are ready for your call with clear and upfront pricing and will always arrive on-time and fully prepared with everything they can foreseeably need.

DrainWorks Plumbing also likes to help and support our local Toronto community and charities, such as for the Easter Seals and SickKids Foundation.
Please take a few moments to read these plumbing reviews from our customers, so you too can learn about and take advantage of the ‘DrainWorks Difference’. We hope you choose us for your next call to the plumber!

CATEGORIES
Drainage Contractors, Bathroom & Kitchen - Fixtures & Accessories, Drain Services, Plumbing, and Waterproofing
PRODUCTS
Plumbing problem? Drain clog, drain backup, or basement flood? Or do you just need a new plumbing fixture installation? Or perhaps a full drain pipe excavation and replacement?
SERVICES
Full service plumbing, emergency plumbers, complete drain cleaning, underground sewer pipe replacement and waterproofing
STYLES
Available with clear upfront pricing, on time & prepared!
SPECIALITIES
Residential plumbing services in Toronto, drain cleaning, drain pipe excavation and replacement, drain snake rootering, drain camera inspections, drain hydro-jetting and more.
WEBSITE
https://drainworks.com
YEAR ESTABLISHED
1995
PAYMENT METHOD
Cash, Interac, Visa, MasterCard
LICENSES
Master Plumber License P26570; Plumbing Contractor License T94-4853957
MEMBERSHIPS
Better Business Bureau, Ontario Regional Common Ground Alliance, PSI, Retail Council of Canada
LIABILITY INSURANCE
Yes
DIPLOMAS
WHMIS, Staples Canada wide Service Excellence Award, recognition by 2 Prime Ministers and 4 Premiers
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty on all new underground drain workmanship
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