Eric of North York

My initial call was handled by a polite, helpful person who gave me a quote right away and suggested she could get a technician out sooner than my initial request for next day service. Arriving about an hour later, the technician Bob sized up the situation quickly, confirmed what needed to be done and got to work. An hour later all was done and cleaned up. A job well done. Bob mentioned he was sure he'd been here sometime in the past - sure enough, it was 10 years ago to install the electric opener. Nice personal touch.

Darren came out, listened to my concerns and ideas, made knowledgeable recommendations, and proposed a solution that would provide a lasting, quality installation. In the office, Laura provided timely quotes and communication about the installation appointment. On the installation day Darren reviewed what they were going to do, and he and Erick worked in a friendly and professional manner, answering any questions I had. A thorough site clean up left everything looking neat and tidy. The new eavestroughs and fascia look great.

My chronically slow drain in the basement laundry room was partially backing up into the laundry sink and then slowly draining. My own efforts with drain cleaners and a short snake didn't accomplish anything. I had an appointlment for the next day, but Jeremy called the evening before the appointment and asked if he could come sooner. He assessed the situation, made some suggestions and got to work. He snaked far into the drain until he got it cleared and then tested to make sure all was well. Excellent job.