We met with Mike from Drainworks two days ago regarding a clogged drain. Mike quickly assessed the situation and determined that it was likely an issue with the P trap that was put in when the house was built, nearly 100 years ago. This had been a recurring issue for us.
He presented our options without any pressure, and suggested that we remove the trap. We agreed, and the crew arrived yesterday (the next day!) to get the work done. They were quick and neat, and arranged everything properly: gas line location, city inspector. It was all done in a few hours. Mike's assessment was correct and we will likely be able to get a city rebate due to the tree roots.
When the crew dug out the trap, they had to take out a section of garden wall I put in a couple of years ago. It was not their responsibility to put it back, but they did anyway and left everything neat and looking good. They even made sure that the cleanouts would be in our garden rather than the middle of our walkway. All in all, we were very impressed with their friendliness, professionalism and attention to detail. Plus, they were much cheaper than other quotes we received. At the end of the job, they ran cameras through our entire plumbing system including right up to toilets to make sure that everything looked great.
- Approximate cost of services:
- $2,000.00
- Company Response
**Thanks Matt and Krista** We are very grateful for the review and thank you for sharing this positive service experience here with others. It is great to hear that you were so satisfied with our thoroughness and attention to detail. We look forward to being the plumbing and drain service providers you can rely on should you require assistance again in the future. Thanks for choosing DrainWorks.