Drain Works Plumbing

After a horrible experience with a contractor who pretended to know enough about plumbing (do not hire[cometitor's name removed -ed]), we were forced to correct his mistakes by digging up the new tiles in our bathroom floor, breaking through new tiles on the bathroom wall, cutting a hole in the bedroom walls, pulling up our new laminate floor and digging a hole in the concrete next to the washer/dryer.

DrainWorks was definitely the right team for the job. First Chris walked through the apartment and assessed what work needed to be done. Next, a large crew of hardworking men (lead by the very personable Lou) arrived on time and split into teams to began excavating. Lou made a point of explaining the process, so we not only knew the extent of the work, but so we understood of what our new plumbing would consist. Lou made a rather stressful situation feel more comfortable by including and educating us. Each issue was corrected with attention paid to minimal destruction and an effort to restore the ground to a smooth level surface.

After the major underground work was completed, Chris returned to fix all the accessible piping, drainage and venting. Chris was very knowledgeable, polite, hardworking and understanding. Lou even came back to inspect the job to ensure that all the work was done properly. Indeed, we feel much safer and relieved now that our plumbing in our 100+ year old home is functioning and safe.

We would definitely recommend DrainWorks to anyone, friends or Homeworks readers.