My sewer backed up in the basement. I tried another company twice. They came twice without the necessary tools and only made matters worse. Drainworks was recommended by a friend. Matt arrived 15 minutes after the call. He had all of the tools and explained the procedure so I could understand it easily. Within half an hour he had located the problem and outlined a solution. The next morning the crew arrived and dug a hole in the basement. They hung sheets and were very careful, leaving no mess. The job did not go over the estimate and the work was tidy. Once the cement dries and the carpet is rolled back, there will be no evidence. Mike, the contact person for the crew, was very helpful, explaining every step.
- Approximate cost of services:
- $2,000.00
- Company Response
**Thanks Janie** We really appreciate your positive review. Thanks for taking the time out of your schedule to post it. Reading that you were let down twice by another company, in what is already an unfortunate situation, makes us proud to know we could be of assistance when you needed it most. We look forward to being your plumbing and drain service providers in the future.