Reviews

10/10

I am a first time home owner. When I ran into plumbing problems, I contacted my parents who recommended Drainworks, having used them several times with great satisfaction. They arrived promptly, gave a quote. The work was neatly completed exactly as had been outlined with even less digging than anticipated. Someone was always available by phone for advice when I ran into an emergency situation.

Approximate cost of services:
$5,000.00
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Company Response

**Thanks Janie** It was an absolute pleasure reading your review to learn just how satisfied you were with the service you received from start to finish. It is especially nice to know that we were referred by your parents, and that our quality of service lived up to what you were expecting. Thank you so much for choosing DrainWorks and for continuing to refer our services here. We look forward to being the plumbing and drain service providers you will continue to repy on should you require assistance again in the future.

10/10

It is again the weekend, the sink in the basement and the kitchen are backed up, cant run any water in the kitchen including the dishwasher. About half an hour after calling, Drainworks arrived and solved the problem in about half an hour. They were courteous and explained every step carefully. This is the second time I have used them, the first time for a big job. I will definately call them again if I have a plumbing problem.

Approximate cost of services:
$200.00
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Company Response

**Thanks Janie** We are grateful for your review and we appreciate your patronage. It is good to know that you are continually satisfied with the service DrainWorks provides. We value your business and are proud to be the plumbing and drain service providers you rely on.

10/10

My sewer backed up in the basement. I tried another company twice. They came twice without the necessary tools and only made matters worse. Drainworks was recommended by a friend. Matt arrived 15 minutes after the call. He had all of the tools and explained the procedure so I could understand it easily. Within half an hour he had located the problem and outlined a solution. The next morning the crew arrived and dug a hole in the basement. They hung sheets and were very careful, leaving no mess. The job did not go over the estimate and the work was tidy. Once the cement dries and the carpet is rolled back, there will be no evidence. Mike, the contact person for the crew, was very helpful, explaining every step.

Approximate cost of services:
$2,000.00
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Company Response

**Thanks Janie** We really appreciate your positive review. Thanks for taking the time out of your schedule to post it. Reading that you were let down twice by another company, in what is already an unfortunate situation, makes us proud to know we could be of assistance when you needed it most. We look forward to being your plumbing and drain service providers in the future.