Drain Works Plumbing

Plumbing
Toronto ON M8Z 3L2
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HomeStars  >  Fire & Water Damage Restoration in Toronto  >  Drain Works Plumbing  >  unknown source of water leaking into basement
Sheila R.
Sheila R.
5 reviews East York, ON
10/10

unknown source of water leaking into basement

Mike and Eric were relentless and thorough in conducting an investigation to find the source of water flowing into my basement, and it paid off! Mike found a broken incoming water line, and had a repair team lined up promptly. Mike and Eric are honest, professional and reliable guys who give you the straight goods. My questions were always answered, sometimes before I had to ask them. Walter and his dig team were fantastic - so organized, hardworking, knowledgeable, and TIDY! They replaced water and sewage lines, and even did more than they were required to do. I would say this is a very ethical company with a conscience and a desire do things right. I thank them all so much. Drainworks rocks!

Approximate cost of services:
$8,000.00
What could this company do to improve their services?
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Company Response

**Thanks Sheila** We appreciate your review. As you know, DrainWorks’ technicians do not work on commission, so they spend the time it takes with you to investigate any problem and arrive at the best possible course of action to repair it. The true test for any company is having the appropriate skill and experience to problem solve efficiently, and DrainWorks shines through every time. Thanks again,