Drain Rescue Plumbers

Drain Services
Toronto ON M9C
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Drain Services
Drain Rescue Plumbers
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84%

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Reviews by rating (past 12 months)

Reviews for Drain Rescue Plumbers

Average customer rating:
8.9 10 (766 reviews)

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Private User
Private User
Private User reviews Milton, ON
10/10

Fast Efficient and Professional Service

Drain Rescue Mississauga were very responsive and efficient addressing our issues. We came home after several months away to toilets not flushing, taps blocked and sinks leaking. Blair our serviceman was able to quickly assess and provide solutions to our issues and get us back on track that same evening, including obtaining and installing a brand new toilet. We were very relieved and very much appreciated the quick and professional service.

Approximate cost of services:
$1,600.00
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Company Response

Thanks dear customer. We are very appreciative of the review. Thank you for taking the time to share this feedback with us. It is nice to know that our efforts were well received and left you a very satisfied customer. Thanks for choosing Drain Rescue Plumbers; we do look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future.

chazzbuster
chazzbuster
1 review Toronto, ON
10/10

Clogged drain

I was very happy as to the speed at which they sent somebody out and how quickly he was able to unclog my basement drain

Approximate cost of services:
$280.00
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Company Response

Thanks for writing in, dear customer! It's great to hear that you found everything to be taken care of quickly and in an effective manner! Thanks for choosing Drain Rescue, we look forward to being the plumbing and drain service providers you will rely on.

Dina
Dina
1 review Brampton, ON
10/10

Bathroom faucet

The faucet in the main bathroom was leaking and they were able to fix the issue right away. Thank you

Approximate cost of services:
$350.00
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Company Response

Thanks for the kind words, Dina! Glad to hear that the problem was solved before a potential incident could cause immense damage to your home. Thanks for choosing Drain Rescue for your plumbing and drain repairs!

achristiansen
achristiansen
1 review Burlington, ON
10/10

Septic pump

Blair was a very knowledgeable and willing to help in any way to get the job done
Nice fellow

Approximate cost of services:
$1,678.00
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Company Response

Thanks for the kind words, dear customer! I'm happy to hear about your positive experience and will make sure that the individuals involved with your issue know as well!

Margot
Margot
1 review Hamilton, ON
10/10

Clay sewer pipes under the front lawn and back flow valve in the basement

Juan, Peter and the rest of the team were fantastic.
The job was dirty and difficult and they did a great job at the end of every day by leaving the job site clean & safe.
As the project went forward - additional work had to be done in order for our house to be safe and for the problem to be gone for good. They scheduled the additional work immediately and had all work completed within a few days - we were very impressed!
We would recommend Drain Rescue to anyone looking for a reputable & fair company.
Thanks again guys - great job!

Approximate cost of services:
$15,000.00
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Company Response

Thank you for sharing your positive experience with Drain Rescue and our technician Juan and crew team. We are happy to hear that you received the excellent service that you deserve and that Drain Rescue is always striving for. We would gladly appreciate any recommendations for plumbing/drain services! Thank you for choosing Drain Rescue!

Phil in toronro
Phil in toronro
1 review Toronto, ON
8/10

Plumbing work

I called drainrescue to fix a collapsed pipe that runs under my front lawn. Plumbing work was done well. Had an issue with some damage to the property related to the job, and after some back and forth with the company, they ultimately came back and made it right / fixed the damage.

Review has 1 previous version
Approximate cost of services:
$3,600.00
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Company Response

Thank you so much Phill for your feedback about our drain repair service. It is nice to know that we completed the job and met your expectations. Thanks for choosing our company for your plumbing and Drain needs.

Paul in Ancaster
Paul in Ancaster
1 review Hamilton, ON
0/10

Beware! Make sure you get other quotes.

I had a blockage in the pipe from my kitchen sink. The guy came to give me a quote and went to the main drain access in the basement. He loosened the cap and when a few drops of water came out he immediately told me I needed a power flush. He then quoted me $1,600 for the power flush. I asked if he could just auger out the kitchen drain and he said he could for another $330 but it wouldn't do any good.

I phoned another company and was quoted $680 for the power flush and auguring. Almost $1,000 less!! It turns out I didn't even require the power flush as there was no blockage in the main drain.

Beware, beware, beware!

Approximate cost of services:
$1,600.00
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Company Response

Thank you Paul for such a feedback that you left for us! It is good to know and BEWARE to DO NOT provide any free of charge services. Our Licensed plumber visited your home free of charge and gave you a professional opinion on a drain issue that you have for a while with your kitchen stuck and trying to fix on your own with handy equipment for an X amount of time. When our plumbing specialist found that your stuck full of water he tried to protect your belonging against flood and damages that it could cause. He was following the policy and establish the pricing based on a company price book after diagnosing the drain problem at your home. We are not providing any pricing without seeing the problem and we call that professionalism and respectful treating of the customer. The same way we are not able to fix a problem over the phone. We are giving a price before to do any job and no matter how long it is gonna take us to fix the problem the price would not change. It is good that you fixed your problem on your own and push the blockage from the stuck to the main drain but it does not mean you treated your drain in a professional way!

Andrew
Andrew
1 review Toronto, ON
8/10

Plumbing

Plumbing - kitchen sink vent installation. Did a great job! Would recommend this company to others

Approximate cost of services:
$500.00
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Company Response

Thank you Andrew for taken your time and sharing your experience with others regards our service. It is rewarding to know that our efforts to make customer service top priority were well received by you.

Azeem from Toronto
Azeem from Toronto
7 reviews Toronto, ON
10/10

Very professional

Vince came by on very short notice to examine my backup up sewage drain. He was very thorough and clear about the work needed to be done. I did not use them at that time due to time contraints on my part, but I do recommend them and had a good experience.
If possible ask for Vince when calling. He is very honest and knowledgable.

Approximate cost of services:
$300.00
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Company Response

Thank you for the response, Azeem! We love to hear that a member of our team has left a lasting impression! Customer satisfaction and loyalty are large points of pride for Drain Rescue!

ncapizzo
ncapizzo
1 review Toronto, ON
10/10

Main drain repairs

Had the broken clay pipes in the main drain replaced and flush the main drain lines

Approximate cost of services:
$6,000.00
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Company Response

Thank you for taking the time to share this feedback with us. It is nice to know that our efforts were well received and left you a very satisfied customer! It's great to hear that you found everything to be taken care of quickly and in an effective manner!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Rescue Plumbers

Drain Rescue is a privately owned residential and commercial plumbing company. The company was founded in 1997 and has enjoyed a steady rate of expansion, achieving a commanding presence within the service industry. Drain Rescue provides the highest quality of plumbing service and installation. Our industry-certified licensed plumbers, drain technicians …

CATEGORIES
Drain Services
PRODUCTS
Plumbing Experts and Drain Technicians on-hand and ready to diagnose your residential or commercial plumbing and drainage issues.
SERVICES
Drain Rescue
BRANDS
The need for clean water and proper collection and transport of waste materials.
STYLES
EMERGENCY RESPONSE SERVICE FOR RESIDENTIAL AND COMMERCIAL ENTITIES.
SPECIALITIES
All Plumbing Aspect and Drain Specialization.
WEBSITE
http://www.drainrescueplumbers.com
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
35
RETURN POLICY
All of our work comes with a written guarantee.
PAYMENT METHOD
All major credit cards, cash and cheque.
LICENSES
Master Plumber Toronto (P17922); Master Plumber Hamilton (08 275351 MA); Master Plumber Mississauga
MEMBERSHIPS
Yes
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Yes
BONDED
Yes
PROJECT RATE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We have a guaranteed warranty of 25 years on any underground installation or repair.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.