I have been a Dr Green customer for at least 6 years, I am totally frustrated and dissatisfied with their service. Called them three weeks ago, and left my number for them to call back, because they can never answer customer service calls right a way. They never called me back. Then I called them, and told them that I had a major weed problem, they would just move my August treatment forward so they don't have to make an extra trip even though they adverstised that they would make service calls if need be. They said they would come out last week, but didn't due to weather. They promised they would come out this week, and weather is hot and sunny, and they haven't come out. The weeds have been growing out of control for the past few weeks, I didn't prepay close to $500 for this type of service. Will not use them again.
- Approximate cost of services:
- $500.00