Our furnace started short cycling on a Saturday, and would not come on. I called in to report the fault, and a service visit was scheduled for 4 hours later. The Technician (Ed) called about an hour earlier than the appointment time, and asked if he could come in earlier, as he had completed an earlier call sooner than scheduled. So he came, and quickly found that the furnace control board was on the blink. Fortunately, after a 5 minute rummage in his van he found a new replacement board, and replaced it. Got everything up and running within an hour. Most professional and friendly service. I was so impressed, I ended up buying plumbing protection from him as well. The total cost of the repair would have been $700, so this insurance has paid itself out for the next couple of years at least! Second visit from Enercare service (the first was for the annual maintenance), and both have been very pleasant experiences.
- Approximate cost of services:
- $700.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
This is great to hear! Thanks for sharing Jonathan.