Enercare Home Services

Drain Services
ON L6A
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HomeStars  >  Heating & Air Conditioning in Oshawa  >  Enercare Home Services  >  Auto-renewed despite my request for cancellation.
randymack2 in Ottawa
randymack2 in Ottawa
4 reviews Ottawa, ON
0/10

Auto-renewed despite my request for cancellation.

After being told I was locked in for a year because I missed the auto-renewal I explicitly requested that it not auto-renew next time. Now it has auto-renewed AGAIN, the rate has increased significantly and I am told there is no record of my previous conversation.

I understand companies making mistakes, but to not fix this and honour their previous promise is poor customer service.

Approximate cost of services:
$780.00
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Company Response

Hi there- Please email me at support@enercare.ca with details of your account, including address and postal code, along with the date that this conversation occurred so that I can investigate this for you. Thanks!