Enercare Home Services

have a story to share about ‪#‎enercare‬ . I recently moved to a new home and called all of the utilities to transfer all of the billing over. I called enercare to see if my water heater was rented and needed to be transferred over. They said "There is no rental at your property and there never has been." The day after I moved in my water heater quit on me. I called Enercare and asked them "Are you sure it isn't a rental because it stopped working and I'd love for you to come fix it or replace it for free and I'll keep renting." They said "Nope for sure it's not ours but we can charge you for a service visit and tell you how much it would be to fix it." So they sent out a technician for $75 and told me it would cost $750 to fix. I said no thanks and bought my own tankless unit and had it installed by another company. Next month there is a charge from enercare for a rental water heater. I call them and they say "We have confirmed that there is NO rental unit at your property and this is just a mistake we'll get it sorted out." They eventually determine that the charge belongs to an address. So they call me back yesterday and tell me that there IS a rental water heater at my property and that I'm going to have to pay for it since it was removed. These guys have their heads so far up their asses I don't know how they're still in business. Don't deal with Enercare for ANYTHING!