An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I have nothing but positive comments. From the initial call everyone seemed to be genuinely concerned. Ther serviceman, who had to call to advise he was running late apologized numerous times, which was greatly appreciated. When he arrived, he asked me what the situation was, nodded at my comments, and listened to .me. He assured me that I had done everything correctly and that he would fix the problem. When he left he told me not to hesitate to call if the problem arose again. I felt that all of the staff I dealt with had my best interest at heart. I am retired from a service industry, so I greatly appreciate when I receive good service. Thank you, Theresa
- Approximate cost of services:
- $0.00