Delta Air Systems

Heating & Air Conditioning
Waterloo ON N2V 1A1
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98%

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Reviews for Delta Air Systems

Average customer rating:
9.9 10 (306 reviews)

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Private User
Private User
Private User reviews Guelph, ON
10/10

Furnace Repair

Delta installed a new furnace in 2011.
The furnace failed Sunday evening and Delta came the following day
Thank you to the staff at Delta for friendly, fast and efficient service.
Prompt and Courteous .

Approximate cost of services:
$400.00
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Company Response

Thank you for the feedback! Always glad to help.

Lemon in Waterloo
Lemon in Waterloo
1 review Waterloo, ON
10/10

Furnace installation

Out of the 5 BBB A+ rated places we called and received quotes for Delta had the service, variety of brands, and the best prices for the service.

Scott explained the different types of furnaces and the benefits, as well as the importance of after installation servicing. Brian who installed the system was very patient with us and explained the various options with the installation so we had the least amount of holes in our walls.

I would recommend them to anyone (Delta was also recommended to us as well).

Approximate cost of services:
$3,700.00
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Company Response

Thank you for your review. We'll pass the comments on to Brian and Scott.
Enjoy your new furnace!

Jennifer in Waterloo
Jennifer in Waterloo
1 review Waterloo Regional Municipality, ON
9/10

New ERV and Humidifier

Delta installed a Van EE ERV and a Honeywell fan-assisted Humidifier last week. We had been experiencing extremely dry air in our new-build home.

I did a google search for HVAC companies in the area and got quotes from 4 companies. Although Delta was not the cheapest, they were about the same price as their main competitor (Dunn). My main reason for choosing delta, other than the fair pricing, was all the positive reviews on homestars and references from many of my work colleagues who all gave great reviews.

Scott P. did a great job discussing our options and was very polite and professional. We arranged for installation within a week of the quote.

Shawn and Brian installed the units. Again, they were very polite and professional and took the time to explain what they were doing and provided good information about the system and how to control and maintain it. They did a great job.
Unfortunately, there was an issue with the wiring, which caused our AC to turn on whenever the ERV was running. We noticed this error within a few days of the system operating.
We followed up with Scott and he quickly responded and arranged for a visit to review the system. Paul came yesterday to inspect the situation and fix the problem. He quickly discovered the wiring issue. He was extremely professional and took the time to listen to my description of the issue, explain what he was doing, and let me know when he found the issue and the steps he would take to repair it. He even went above and beyond by also fixing a small furnace leak he noticed and also inspecting/cleaning some sensors on the furnace. Great work Paul!
Both Paul and the initial installation team (Shawn and Brian) provided good overall advice on how to properly maintain and operate the overall HVAC system for best performance.
I'm giving a review of 9 out of 10 because of the wiring issue, but I would definitely recommend Delta to friends/family and plan to contact them for annual maintenance and future needs.

Approximate cost of services:
$4,500.00
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Company Response

Thank you Jennifer for sharing that with us all! Your comments will get passed on to the teams and we look forward to helping you with any HVAC concerns you have in the future.

Enjoy the fresh air and humidity!

Private User
Private User
Private User reviews Elora, ON
10/10

DX16SA - Daikin Single Stage Air Conditioner

I purchased a Daikin Single Stage Air Conditioner from Delta Air Systems on September 2015. I was impressed by the services provided by everybody in this company, starting with the admin. team, with Mr. Semple in Sales Dept. who guided us to select the right product for us and continuing with the two technicians (Mr. Dale and Mr. Matt) who did an awesome, clean and professional job at my house. The product purchased is great, too, and the price was very affordable.

Approximate cost of services:
$3,000.00
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Company Response

We're very happy to have you on board and look forward to working with you in the future. The team appreciates the great feedback!

Enjoy your new system!

G. Rempel in Kitchener
G. Rempel in Kitchener
1 review Kitchener, ON
7/10

Service

Having used Delta in the past for service I automatically called them, as my furnace quit on the weekend. After explaining the problem I was told what part needed to be replaced and that it would be $180 as that was the hourly rate. I booked the service to replace the part, but when the technician arrived and diagnosed the problem (the same as had been discussed on the phone), was told that he didn't have the part and that I'd have to book a subsequent appointment. I was then billed the full $180 for a half an hours work (for cleaning, not replacing). As I found out later, there was a minimum $180 charge and I was to pay for travel time. Neither had been mentioned at time of booking. Now I was expected to pay an additional $90 plus parts to fix what was supposed to have been fixed initially. I've cancelled my second appointment and will look elsewhere from now on.

Decided to give it another shot and contact the owner Calvin (the gentleman I originally spoke with on the phone who diagnosed the problem) and we resolved the issue. He was very pleasant and helpful and I will once again return to Delta next September for my furnace maintenance and sensor cleaning which he gave me a deal on. Delta has restored my faith.

Review has 1 previous version
Approximate cost of services:
$180.00
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Company Response

We're happy to keep you aboard! Thanks.

Colin in Waterloo
Colin in Waterloo
1 review Kitchener, ON
9/10

Furnace & Air Conditioner

I purchased an ERV from Delta last year and most recently a Lennox SPL98 furnace and XC20 air conditioner. Scott Padfield was great in helping me select the right equipment for our needs. The space is very tight around the outside of our home but Dale Chambers and the team did an excellent job of working around the hurdles for a top-notch installation. Thank you to all at Delta for an excellent experience. If after this winter and summer the equipment solves the humidity issues we’ve had I will gladly come back and upgrade to 10 stars!

Approximate cost of services:
$0.00
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Company Response

Hi Collin, that's more than fair! We will pass on the comments to the team and we look forward to working with you in the future. Thank you for the review!

Scott_R_K from Waterloo
Scott_R_K from Waterloo
1 review Waterloo, ON
10/10

Furnace and AC Install

10 out of 10 for Delta Air Systems . This is my second posting as the first one vanished (?) . We were replacing a 27 year old forced air electric furnace without air conditioning . Scott P. came in to do the Sales pitch and after a very thorough inspection of our Home he provided a very impressive Quote . When the Team arrived to start the Install , so did Scott P.. We covered off a few areas that needed last minute clarifications and the boys got started . Matt , Darren and another Scott worked the first day with Darren and Matt putting in the second day . An enormous amount of varied , skilled work to complete this Install . Threading pipe , fitting sheet metal , running electrical , brazing pipe , drilling through concrete...the list goes on .I n the end , we're very happy . Scott P. returned to inspect the final job and has called on numerous occasions to "check in" with us . we have already recommended Delta Air systems to our friends . Thanks very much to this Team !
Scott & Mary-Lou
Rockwood

Approximate cost of services:
$8,400.00
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Company Response

Hi Scott & Mary-Lou, Thank you for a very descriptive review. We appreciate the time you put into this. The team loves to hear the feedback and we're all very happy to have you on board. Thank you for your business and enjoy your new system.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Furnace Service Test

This is a test to see if this form submits properly Please disregard this test sent Sunday November 22 2015 on a cool evening I am writing more to fulfill your requirements.

Approximate cost of services:
$199.00
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Vincent Stark in Kitchener
Vincent Stark in Kitchener
1 review Waterloo, ON
10/10

remove and replace water heater

I contacted Scott from Delta on a Wednesday afternoon. He arrived on Thursday for an inspection and quote for the removal of our old water heater and the installation of our new one. The install team was scheduled shortly after the purchase of the new water heater. They arrived on time, did the job in less time than estimated, and removed the old water heater without being asked. I am very satisfied with the work that Scott and his team did.

Approximate cost of services:
$500.00
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Company Response

Thank you Vincent! Your review means a lot to us. Enjoy your hot water!

mkrause in Waterloo
mkrause in Waterloo
1 review Waterloo, ON
10/10

Boiler and Water Heater

I was referred to Delta Air Systems after a previous contractor was not getting back to me in a timely fashion.
We were in need of a boiler replacement as our old low efficiency boiler was broken down.
I found the sales and installation staff to be very friendly and knowledgeable. They were able to provide an exceptional solution that addressed all of our needs.
We purchased a new high efficiency boiler and they also replaced our old electric water heater with one heated off the boiler.
Very pleased with the entire process and highly recommend Delta Air.

Approximate cost of services:
$15,000.00
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Company Response

It was a great project to work on and we love hearing the feedback. Thank you for the recommendation and we look forward to working with you on future projects.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Delta Air Systems

Delta Air Systems has been in the business of improving the quality of the environment in homes and businesses since the 1950's. Our approach has always been to listen first --fully understanding your needs makes it simple to develop practical and cost effective solutions.

We service what we sell and sell only what we service. That's why we deal only with the top brand names in the industry. Established manufacturers with products that are certified, tested and approved.

Delta Air Systems has passed the Lennox Quality Dealer Standards Program. It is a commitment to excellence through top quality customer service consistent in all participating independent dealers.

For helpful tips and information, please visit our blog: https://deltaairsystems.com/blog/

Our services includes: Furnaces, Air Conditioners, Heat Pumps, HRV/ERVs, Air Filtration, Geothermal, Residential Drain Water Heat Recovery systems, hot water tanks, tankless water heaters, tubeheaters, garage heater, space heaters, fireplaces, thermostats, duct cleaning, ductwork, chimney liners, ductless mini split, Hepa filter,IAQ, filters, AC, water softeners, electronic air cleaners, Ecobee thermostats,honeywell ,dehumidifiers, humidifiers, boilers, UV lights,.
We also service Aprilaire, Carrier, York, Monitor, Trane, Lennox, Goodman, Amana, Coleman, Bryant, Payne, Reliance, Rheem, Rudd, Heil, Keeprite, Luxaire, Ducane, Kozy, Town & Country, Montigo, Viessmann, Larrs, American Standard, heating & air conditioning issues are our specialty.
Install, service, and maintenance plans for red flagged furnaces, air systems, hvac, heating, cooling, furnace, air conditioner, cracked heat exchange, fireplaces, etc.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Heat Pumps, HRV/ERVs, Air Filtration, Geothermal, Residential Drain Water Heat Recovery systems, hot water tanks, tankless waer heaters, fireplaces
SERVICES
Furnace Installation, AC installations, Furnace Service, Furnace Repair, AC Service, AC repair, Air Conditioner Repairs, Air Conditioner Service, Planned Maintenance, HVAC diagnostics, Fireplaces, Humidifiers, Air Cleaners
BRANDS
Lennox, Daikin, Aire-Flo Vanee, IBC, Viessmann, Montigo Fireplaces
SPECIALITIES
Residential Heating, Cooling, Filtration,Ventilation, Furnace Repair, AC repair,Furnace Maintenance, AC Maintenance,Duct systems, H-vac, Heating, Cooling, Furnace, Air Conditioner, Cracked Heat Exchange, Fireplaces, etc. Daikin, Lennox, Vanee, IBC, Viessmann, Government Rebates, Rebates
WEBSITE
http://deltaairsystems.com/
YEAR ESTABLISHED
1955
NUMBER OF EMPLOYEES
40
RETURN POLICY
Yes
PAYMENT METHOD
Visa, MasterCard,Debit,financing available
LICENSES
TSSA, All installers and service personal are fully licensed
MEMBERSHIPS
BBB, HRAI
LIABILITY INSURANCE
Yes
DIPLOMAS
YES
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
YES
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Full Factory warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.