Delta installed a Van EE ERV and a Honeywell fan-assisted Humidifier last week. We had been experiencing extremely dry air in our new-build home.
I did a google search for HVAC companies in the area and got quotes from 4 companies. Although Delta was not the cheapest, they were about the same price as their main competitor (Dunn). My main reason for choosing delta, other than the fair pricing, was all the positive reviews on homestars and references from many of my work colleagues who all gave great reviews.
Scott P. did a great job discussing our options and was very polite and professional. We arranged for installation within a week of the quote.
Shawn and Brian installed the units. Again, they were very polite and professional and took the time to explain what they were doing and provided good information about the system and how to control and maintain it. They did a great job.
Unfortunately, there was an issue with the wiring, which caused our AC to turn on whenever the ERV was running. We noticed this error within a few days of the system operating.
We followed up with Scott and he quickly responded and arranged for a visit to review the system. Paul came yesterday to inspect the situation and fix the problem. He quickly discovered the wiring issue. He was extremely professional and took the time to listen to my description of the issue, explain what he was doing, and let me know when he found the issue and the steps he would take to repair it. He even went above and beyond by also fixing a small furnace leak he noticed and also inspecting/cleaning some sensors on the furnace. Great work Paul!
Both Paul and the initial installation team (Shawn and Brian) provided good overall advice on how to properly maintain and operate the overall HVAC system for best performance.
I'm giving a review of 9 out of 10 because of the wiring issue, but I would definitely recommend Delta to friends/family and plan to contact them for annual maintenance and future needs.
- Approximate cost of services:
- $4,500.00
- Company Response
Thank you Jennifer for sharing that with us all! Your comments will get passed on to the teams and we look forward to helping you with any HVAC concerns you have in the future.
Enjoy the fresh air and humidity!