Cozy World Inc.

Our 28 year old furnace broke down and after two unsuccessful attempts to repair it we called Cozy World to give us an estimate on a new furnace. Boris came and spent two hours with us, inspecting the job site and going over all of our options, including all available rebates. We chose a Lennox modulating furnace and are extremely happy with all aspects of our experience with Cozy World. Boris even filed all the rebate applications for us. The installation team of 3 was excellent. Thank you Cozy World for looking after us so well.

If you need a new furnace, an AC unit or a humidifier, look no further. This is the best company you will ever find! We have bought and sold 8 homes over the years and have a lot of experience with trades. We were beyond thrilled to be able to have Fred work with us in not only installing a new furnace and AC unit but to work within the parameters of our home to ensure that what he “sells” us is the best suited equipment for our size and style of home. He is knowledgeable, professional, and courteous and follows through on all he promises. We now have a perfectly balanced home, from the upper floor to the main to the basement as well as piece of mind that the person who stands behind his products and service will always be available for us if need be. Thanks Fred for your stellar service, I found you on HomeStars and I hope others heed our recommendation and become winners like us in this game of find the right company.

Dana and Joe

We hired Fred and his team to replace our aging furnace as well as clean up a mess left behind by the previous home owners and their contractors.

Fred was extremely knowledgeable and was able to identify all the pitfalls we'd run into for our installing, as well as maintain all work to code.

I would definitely recommend him to anyone looking for an HVAC contractor!

Furnace stop working Friday night. Called Fred on Saturday and was here Monday morning. He fixed the issue and now the house is warm again. I want to thank Fred & Cozy World for the prompt & excellent service they provide. From the initial install of the new furnace to this service call Cozy World is a pleasure to deal with. Very professional & know their stuff. Highly recommended!
Thanks Fred.

My existing furnace and air condition is 21 years old. It has a major issues about the control board(or what is called by the repairman from direct energy) two months ago. I started to shop around for the new furnace. I got quoted from about 5 companies / contractors , such as direct energy ( enercare now?), Costco Lennox dealer and Cozy world. I narrowed down the brand / model to Lennox / SPL98 or EL296V.

Farhad from Cozy world provided the best combination for my need. He is the only person to mention my new exhaust and intake pipeline for furnace can not close to my existing HRV intake/exhaust hole. He strongly suggest me to replace AC as well because it is much easy and low cost to replace Coil at the same time. He provide the most competitive package for the whole system. furnace + A/C + thermostat + 5 inch filter and humidifier.

When I have question about warranty / Coil selection. Farhad always reply my email or call me when he is available. very good communication.

The installation is done by Kam and another guy. They came around 8:00 AM and left about 3PM. They did everything cleanly and professionally.

For the furnace the SPL98 works much quieter than my aged 1-stage furnace. I really like the iComfort S30. It look like a ipad mini. And you can use it remotely.

I would like to update my review for A/C when next summer coming.

We had a new furnace and air conditioning system installed two years ago by Fred at Cozy World, and we are very happy with it. I woke up to a furnace issue one December morning, and phoned Fred just after 7:30 am. He answered, which was impressive for that time of the day. He talked me through a couple of potential quick solutions, and when that didn't work, he was at my house by 9:30 am to identify the problem, and back with parts later that morning. Trust your heating and cooling needs to Cozy World, you won't regret it.

I was so impressed with the service that this company provided. They arrived on time and did a great job. I was glad that they left my place nice and neat after this big project. Also, the people at this company are professional and very polite.

I called Fred when I was having issues with my furnace last winter. He helped me diagnose the problem over the phone and walked me step by step through to resolution. So this year when I was thinking of replacing the unit I called Fred along with a bunch of other companies on HomeStars to come out and provide quotes. Fred was the only one who kept our original appointment and showed up on time. Everything was explained simply and Fred did not push the most expensive option. The job was done on time for the price quoted and with no detail missed. An added bonus, all the rebates were completed and warranties registered on our behalf. If your looking for HVAC work to be done give these guys a call.

The original Lennox furnace and AC in my house were over 25 years old but were still working. With ever increasing hydro and gas rates, I needed to change to today's high-efficiency units, and found Cozy World, a premier Lennox dealer in my local community.

Farhad (aka Fred) provided us with various combinations of furnace/ac models that are suitable for the size of my house, and he took time to explain cost/benefit tradeoffs.

Farhad sent us a professional estimate shortly after we decided on the equipment models. It listed complete model identifications of equipment to be supplied, and more
importantly, the ARI Reference Number corresponding to the selected equipment. This number defines the attainable cooling efficiency of the AC.

On installation day, Kam and his assistant arrived on time and proceeded to efficiently dismantle the old equipment and put the new ones in place. Kam is a very experienced HVAC
technician. His work is clean and precise. In addition to knowing what they are doing, this team is friendly and courteous.

I'd like to add that Farhad is a man of his words. There was a discrepancy with the AC unit between what was shipped from Lennox and what we had discussed and agreed upon. Farhad offered to make it right and even drove way outside of GTA to get the replacement unit for installation on the same day.

In short, Cozy World has delivered exemplary customer service on this job. I will have no hesitation to recommend them to my friends.

Lennox 2nd from the top. Old Pulse lasted 26 yrs. Same other running excellent-no maintenance.
Company Excellent in All Respects. Lots of attention +++++ Excellent price & rebate of $350.