Cozy World Inc.

Good experience with Cozy World. Fred was easy to deal with. He was knowledgeable, explained everything and answered all my questions. His installers were efficient, friendly and left everything neat and tidy.

Cozy World (CW) was very quick to respond to my request for quote on the HomeStars site. Boris called me within a day to follow up on my request for a quote for a new furnace, A/C and dehumidifier in my almost 100 year old house. Our furnace was 20 years old, A/C about 18 years old and the dehumidifier was already out of commission.

Robert gave me a call soon after I spoke with Boris to coordinate a time that was convenient for me to come to my home and analyze my current situation and recommend the best home solution for my family. Robert was extremely helpful in suggesting the right hardware for my home so that I got ahead of a potential headache in the middle of winter.

Robert was extremely patient with me in getting back to him. As soon as I called him back, he arranged for a day and time for one of the CW technicians to come to my home and get the job done. Merhdad and team came to my home on time, finished the job within the time they told me, and followed up with me to explain the new equipment and offered to come by and run through their work.

Boris soon followed up with me, on the weekend, to ensure that I was happy with the work, go over the invoice and rebates with me, and asked me if I had any more questions and made sure I was happy. This was the best service I could ask for from start to finish.

I highly recommend Cozy World to anyone looking to have any heating and cooling work done on their home. Thank you Boris, Robert, and Merhdad for your excellent salesmanship, customer service, and installation.

Job well done!

Fred was extremely responsive, and came out to the house right away after I contacted him. Since we were getting gas installed in order to get a gas furnace, the gas company had Fred come and mark on the house where to put the meter. He was always available to answer questions. On the day of the installation Fred explained exactly what the team was going to do. It was their idea for a bbq hose and a hook-up for a gas water heater in case we wanted that in the future. They cleaned up everything related to the installation. Everything has been working perfectly since we first turned the furnace on, and Fred followed up the next day to make sure everything was working the way we expected.

Thank you for the superb job you did with our HVAC!

We had a major reno/construction on our house with a complete HVAC change and instal (ducts, furnace, etc). From the beginning to the end of the project they Cozy World Inc. staff was professional, diligent and friendly. Fred (Farhad) the principal was especially helpful in guiding us with the selection of equipment as well as other questions we had. The pricing was transparent compared to some other companies we explored, and there were no surprises along the way. We would sincerely recommend them to anyone. Great experience! Thank you again
Miki

At first I checked the internet and ended up contacting Fred(Fahrad) for a service call (had never met him before). It was a Saturday morning and he arrived within minutes. He troubleshooted and replaced one part but then we needed another part. We arranged for him to return another date and he again showed up right on time and completed the work. We had a very old system and pursued a quote for replacement. Fred gave a detailed and specific quote - no pressure - that included a clear outline of the work and the rebates. We selected Cozy World (actually we were so impressed that we never even got other quotes). Fred was excellent
The installer (Kam) and his assistant (Val) showed up right on time and went right to work. They came totally prepared - everything - all the product, materials, tools, etc. They worked efficiently and competently for 11 hours. The resulting work was exactly what we had hoped. They were excellent. We wholeheartedly give Cozy World (Feed, Kam, and Val) an A+ 10 out of 10 rating. The experience was great. Ward

It has been a pleasure to deal with Cozy World to replace my furnace and air conditioner. Fred is knowledgeable and thorough. His installers arrived punctually, did an excellent job and cleaned up before they left. They patiently explained the system and how to use the new thermostat.
I am very happy to recommend Cozy World to anyone requiring a new heating/ac system.

North York. November 2017

Excellent work from start to finish. Cozy World was one of 4 companies that I had quote on the work. Farhad provided the quote. He is easy to talk to and very knowledgeable. Kam and his assistant did the installation. They were very efficient and very friendly. After the installation Farhad submitted the paperwork for the applicable rebates and followed up with me to make sure that I was completely satisfied. I highly recommend them.

We called a few service providers to submit quotes for replacing our 17-year-old HVAC system. Fred of Cozy World was quick to give quotes for various Lenox HVAC configuration that we found very competitive. He was very patient us in helping to get a system that suits our need. He team of technicians performed impeccable installation service with professionalism and courtesy. Highly recommended.

Boris was very professional and responsive. He recommended products that met our needs. Kam and his assistant did an excellent job with the removal of the old units and the installation of the new. They were very neat, clean and tidy.

I have recently used Cozy World when my old furnace broke down and I needed to urgently replace it. Boris came in to provide the quote within a couple of hours of receiving the call and was extremely knowledgeable and helpful in providing me with options and his expert advice with full transparency about the costs. He was very quick to respond to my additional questions and arranged for the installation the following day.
The crew was also very professional and efficient, thoroughly explained the whole process from start to finish and left the place immaculately clean after the job was completed. Boris took care of the paperwork for rebates and warranty right away and emailed me the details.
I am very grateful to Boris who supported me throughout the project which was completed so quickly and took the stress out of it. I would highly recommend Cozy World to anybody who is looking for trustworthy and high quality professional services - it was an absolute pleasure dealing with them!