Cozy World Inc.

Formerly Majestic Indoor Air & Cozy World
Heating & Air Conditioning
Toronto ON M3H 2V1
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Cozy World Inc.

Average customer rating:
10 10 (1428 reviews)

Sort by

Demetri in Toronto
Demetri in Toronto
1 review Richmond Hill, ON
10/10

A/C Installation

My old A/C unit was not cooling the home. After reaching out to Cozy World Inc they quickly analyzed the issue.
Farhad gave me a quick run down of the costs to just repair or to fully replace the A/C unit. I chose to replace.
The guys that did the installation came and were excellent in their work, polite and professional. They exceeded my expectations and brought full value for the cost of the job.
I highly recommend Cozy World Inc.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Dear Demetri,
Thank you very much for your business.

Peter in Bloor West
Peter in Bloor West
5 reviews Toronto, ON
10/10

AC repair

Our AC stopped working the day before we left on vacation. I found Cozy World on Homestars. At the tail end of our vacation, I called and spoke to with Fred and he booked an appointment the morning after we returned home from our trip.

Our technician, Shabbar, called prior to his prompt arrival in the morning. He was able to diagnose the problem and fixed our unit within an hour. He was extremely professional and courteous.

We were very lucky that we didn’t have to wait to get our AC fixed after coming home from vacation in the heat of the summer thanks to Cozy World. I would definitely use Cozy World again in the future and highly recommend. Thank you Fred and Shabbar!

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Thank you very much for your detailed review.

Hoss Naghdi in Richmond Hill
Hoss Naghdi in Richmond Hill
1 review Richmond Hill, ON
10/10

AC

My experience with this company was fantastic. Robert came to my house for free consultation. He explained different systems in great details and answered my questions patiently. He was very professional and was not pushing for sale. The installers were on time and professional. I will definitely recommend this company and Robert to my friends. Great service and price.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Dear Hoss. it's been our pleasure working with you.

Private User
Private User
Private User reviews , ON
10/10

HVAC repaired within 24 hrs

I really appreciate the prompt response from Fred at Cozy World, who sent a tech person to assess and fix my HVAC. I had contacted two other companies and one company didn't respond and the other didn't send someone.

Shabbar was punctual, courteous, and patiently explained what was wrong with our HVAC. Then he fixed it.

Approximate cost of services:
$113.00
Was this review helpful?
Company Response

We are glad that you are happy with our service.

bfa9
bfa9
4 reviews Toronto, ON
10/10

Tankless Water Heater

Our water heater/tank broke after ~12yrs, and we wanted to find out if a tankless water heater would be an option for us (saves so much space!) Called our current provider at the time and they said it wouldn't be possible due to lack of drainage capabilities in the room where it would be situated -- and moving the tank to an area of our basement where there is drainage would require the gas line to be extended through the ceiling. A second opinion from a smaller company confirmed the same. Called Cozy World (who had installed our new A/C a couple of years ago) and they found a solution for the drainage by connecting it underneath our stairs with the lines for our washer/dryer which are just down the hall. Cost was reasonable given that we were paying a premium price to go tankless, and the team stayed all day to make sure the installation went well -- a lot of commitment to craftsmanship. I even asked them to adjust the external gas line that they'd installed so that it ran closer to the wall of our house and they willingly obliged.

Approximate cost of services:
$4,500.00
Was this review helpful?
Company Response

Thank you very much for your detailed review.

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

A/C Installation

Great installers and quick and easy quote. The process from start to finish was very easy and enjoyable. The installers showed up on time and worked very hard on a rather humid and hot day. Very happy with the service and installation.

Approximate cost of services:
$2,900.00
Was this review helpful?
Company Response

Thank you very much for your kind review.

David
David
5 reviews Markham, ON
10/10

Installing new AC and Furnace

I found Cozy World off homestars, and reached out to them to schedule an appointment for a quote on a new AC unit and furnace. We had gotten a few other quotes from other companies, but I am someone who likes to do my research and get multiple quotes. I was contacted quickly by Farhad, who showed up on time at our scheduled appointment (which is not always a given!) He walked through the home, pointed out aspects that were not up to his standards, and laid out the options. There were no pressure tactics, and he was clear on areas where I did not need "the bigger/better" model. My first impression of him and his company was that he took great pride in his work, which is why I decided to go with him, despite not being the cheapest option.

About a week later, Saed and Ali came to do the installation. They arrived at the agreed upon time, and started working right away. It took them the whole day, but they got it done and wow, does it look amazing. Saed walked me through the system at the end of the day, showing me how to work everything, and everything that they had done. They worked non-stop and again, shared the same pride in their work as Farhad. The quality of the work was clearly evident and everything was done right instead of just quickly.

More than that, Farhad had said that there was a rebate with Lennox (our AC/Furnace brand). Him and his team handled all the paperwork for me, and registered the units for warranty and rebate within 12 hours of installation.

We've been testing the system over the last couple of weeks to ensure that everything is working smoothly. When the heat wave hit, we noticed that the AC unit was buzzing (causing an odd vibration through a shared wall). I contacted Farhad, and without hesitation he came in, inspected it and installed a muffler to dampen the vibrations.

I cannot say enough good things about Cozy World. Farhad, Saed, and Ali were the epitome of professionalism and quality. Sure, you can probably find something cheaper out there, but the quality of their work, and the care and customer service that is provided is something you just don't see everyday. Over the last 2 years we've used homestars and have had great experiences with all of our choices. With that said, Cozy World demonstrated service beyond expectations and we will be using them for years to come. If you choose Cozy World, I guarantee you will not be disappointed.

Approximate cost of services:
$8,500.00
Was this review helpful?
Company Response

Dear David,
Thanks a lot for your detailed review.

Josh in Richmond Hill
Josh in Richmond Hill
3 reviews Richmond Hill, ON
10/10

New Furnace

Farhad and his team were fantastic when my family was stuck with no A/C due to a broken furnace fan. Although not originally convenient for their schedules, Farhad made sure I had a new furnace installed the next day (my request) as the temperatures were in the mid 30s and my family needed A/C. The workers from Cozy World were absolute professionals. They were courteous, professional and went above and beyond. I have now gone to Cozy World for a new A/C as well as a furnace. Very happy with the honest and professional service. Would recommend to anyone.

Approximate cost of services:
$3,400.00
Was this review helpful?
Company Response

Dear Josh,
it's been our pleasure working for you.

Jonathan from Toronto
Jonathan from Toronto
2 reviews Toronto, ON
10/10

Expert and timely AC installation!

We had an urgent situation when our old AC unit finally died heading into the July long weekend (Murphy's law!). When our normal supplier wasn't able to accommodate until Tuesday, we contacted Cozy World.
Robert responded right away, did the site visit on Saturday, provided a knowledgeable and reasonable quote of options, and arranged for the installation on Sunday. Saeed and his partner came Sunday evening and efficiently/expertly installed the new unit, despite some challenges with rusted out parts from the old unit (which was likely 30-40 years old!).
They were helpful, knowledgeable and courteous throughout. I couldn't imagine a more smooth experience all around.
And so because of Cozy World, instead of sitting in the heat waiting for a sales call tomorrow, I am sitting in my super cool living room enjoying the fruits of their labour! And all for a reasonable price.
I am very happy and grateful, and highly recommend this company and team.

Approximate cost of services:
$2,900.00
Was this review helpful?
Company Response

Dear Jonathan,
Thank you very much for your business.

Matt W.
Matt W.
6 reviews Toronto, ON
10/10

Best of the best!!

I contacted 6 different HVAC companies and Cozy World provided the most outstanding service, care and attention to detail out of all of them. Their knowledge, value and service is beyond compare. Stop looking at different HVAC companies and go with Cozy World!

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Dear Matt,
Thanks you very much for trusting us your business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy World Inc.

We are Toronto HVAC contractor providing installation of air source heat pumps, heat pump for Greener Homes Grant and other heating and air conditioning service GTA. Heating services include furnace installation, maintenance, cleaning, tune up, repair, including emergency repair. Air conditioning services include air conditioner installation, maintenance, cleaning, tune up, repair, including emergency repair. We install ductless air conditioner and tankless water heater. Indoor air quality service includes humidifier installation and air purifier installation. .We service Aurora, Brampton, Concord, Etobicoke, Markham, Mississauga, North York, Richmond Hill, Scarborough, Thornhill, Toronto, Unionville, Vaughan, Woodbridge, Newmarket, Maple

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Air source heat pumps; heat pumps for Greener Homes Grant; High efficiency furnace and central air conditioner
SERVICES
Central air heating and air conditioning of residential HVAC systems
BRANDS
Lennox Premier Dealer
SPECIALITIES
Air source heat pumps; heat pumps for Greener Homes Grant; High efficiency furnace and central air conditioner
WEBSITE
https://www.cozyworld.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cheque, cash, Visa, Master card, Interac
LICENSES
TSSA contractor license, Gas Fitter 1, Air Conditioning and Refrigeration Mechanic 313A
MEMBERSHIPS
BBB, HRAI, ESA,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depends on the product.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.