Cozy World Inc.

Everything about the installation was excellent. Cam explained everything and even pointed out a few things during installation. Very tidy and professional. We've already noticed a difference in the basement (warmer and drier). We're extremely satisfied.

Cozy World installed an air conditioner in the summer. They were a pleasure to deal with, they sell high quality products for a fair price, and they do a great job. Highly recommended!

I scheduled an appointment for a quote with Boris just before the deadline for the end of the home reno tax credit. I also needed the appointment to take place after my home energy audit so i could claim the grant. Boris showed up on time, answered all of my questions, installation was done on the date provided, with no hidden costs. It is a very neat and professional installation job, done in a rather cramped space. I have had the Goodman furnace for one year with no problems so I am of the opinion that the installation is just as important as make of the furnace.

Boris provided good assessment of my needs & quote was reasonable. The installers were exceptional - professional and completed the job is record time - these chilly days are warm and worry-free. Thanks

The work on installation was very professional and good.
I will not hesitate to recommend Mr. Boris and Cozy World to any prospective inquirer.

Please keep up the good work.

Thank you

Thank you to Cam, Jeff and yourself for making the effort to install our air conditioning in record tim. They are very professional.
It appears to be working well.
The install team is very neat and tidy. As well, they are polite and pleasant to speak to .
We are pleased with a competitive price. The Goodman product is relatively quiet and is delivering cool air.

It was time to replace our 20 year+ furnace and air conditioner.
I invited a number of contractors to bid on the job - Lennox,Carrier and Trane. What I got were salesmen who were forceful,who couldn't answer specific technical questions regarding their product, or the installation. Essentially, they were using the various rebate program offers as the "carrot" to complete the sale.Wow, was I surprised.
Then I went to HomeStars.com and found Cozy World and I invited them for a quote. It was refreshing to deal with Boris, the owner and a licensed HVAC technician. He was honest, courteous and straightforward and was able to answer ALL of my questions. He described in detail the Goodman product, warranties and the installation. I was highly satisfied and contracted them for the job.

The Goodman furnace and Air Conditioner was installed by an equally knowledgeable and professional crew.
Clearly, Product and Customer Service is priority ONE at Cozy World and I highly recommend them.

Boris was very knowledgable and easy to deal with. His crew Kam and Costas were very professional and courteous. I am glad that I found them on homestars, they definitely deserve the ratings they've gotten so far. I would definitely recommend them/and or use them again in the future. As matter of fact they've also installed my in law's furnance recently and my in laws have nothing but great things to say about Boris and his crew. Keep up the good work!

Boris is a very knowledgeable person who did an excellent job explaining the equipment we needed and size that we needed. The job was done by two very efficient hard working men. They even continued to work even when we had a power outage for an hour in the neighbourhood. After another contract for the same equipment was quoted to us at $4,000 more, we got out of it the next day and went with Cozy World. The equipment is very efficient and works great. We are very pleased.

This installation was done in summer 2010. On one of the hotest days in the summer 2011, the air conditioner stopped working. I looked outside and the wire to the unit made a large spark when touched. We did not have air conditioning for about 24 hours. Fred the intaller came in the evening and made a repair - it was minor but caused the unit to short out. There was no cost to me. I am pleased overall even though it was inconvenient and uncomfortable for 24 hours.

Yet another 10 points review.
I was wondering how possible Cozy World average is 10.0 in homestars?
I know now.
* Estimation was accurate in terms of time and money.
* Crew arrived on time
* Crew was well prepared and had everything required for successful and clean project completion
* Kam had enough patience to answer all my questions on my level of understanding of physics and mechanics so I have a very good idea why installation went the way it went.
* Kam moved humidifier to the other side where I have more room to access it and also it freed the entrance to furnace. His words: "I approach every project as if it happens in my house"
* Drain pipes left connected to one single pipe (see attached pic) and not the way it had 3 separate pipes tied together. He could leave it same way BTW.
* Boris payed a visit during installation and verified everything is on track
* Boris followed up and collected my feedback right after installation
* Boris promptly submitted OPA 125$ claim
* I was left with confidence in product and service and with peace of mind (and some paperwork to be done)