Cozy World Inc.

Robert (Consultant) was very responsive and quick to respond to my request for quote which was very competitive against 3 others (including one other top rated SP from Homestar whom I found to be poor). I found Robert to be very friendly, approachable and knowledgeable about heating products. While on site he also very kindly offered to take a look at my fireplace which he duly fixed using my own tools. This value added service alone saved me a good few dollars. (Thanks Robert). I was also fortunate that they could replace my furnace the very next day. And thank goodness the fireplace was working again so at least I had some heating for the night. The installers arrived promptly as promised. Friendly and very professional. Made sure the floors were protected with soft coverings and finished the job within 3 hours. They left the place tidily without any big mess and advised me on the furnace operating procedures. Another valued added service I did not know about is that they constructed an air inlet pipe to feed the furnace with clean air. My previous furnace was using the indoor air for circulation. Any other SP would possibly not concern themselves with the added work. But these guys gave me the impression that they have pride in what they do. Also I had loose drainage piping with the old unit and they tidied this up too. The installation looks solid. So overall I was really impressed with the overall customer experience. I would highly recommend this company for furnace replacements. My new unit is more compact, feels much more efficient and quieter. Thanks Robert and Kam for your wonderful service.
Ernest (Mississauga)

Very professional installation. Other company I consulted seemed more interested in maximizing their profit. Cozy World seemed to have more respect for me as a customer and recommended what I needed and nothing more. Their price for the job was much less for the dame equipment.

Great work! The job quality exceeded all my expectations especially because of its complexity. The new high efficiency furnace was replacing 30 years old low efficiency one that was sitting in the tight confined space in finished basement. Everything was done on time and with very high quality.

We recently had our furnace and air conditioning unit replaced. We want to thank Boris and his team for the excellent work. From start to finish they were very professional. The work was done within 2 days of contacting the company for a very reasonable price. We highly recommend Cozy World. Thanks again.

Cozy World installed a new furnace at a competitive price within 24 hours of my first call to them, and their staff was responsive to my questions. I'm very happy with their service.

Cozy World replaced our old furnace and air conditioner in Dec. 2019. Farhad (Fred) answered my first call promptly. He answered my many questions about equipment and installation clearly and patiently. The installation was completed as planned. He came to the house to check the air conditioner at first use at the start of the summer. Cozy World provided knowledgeable and competent HVAC service.

I was looking for a brand new furnace after the 15 years old furnace Carrier emitted smelly gas one day. It was so bad that the gas company had to shut it off. I called Cozy World on Saturday and didnt expect anyone answering. Boris the salesman answered the call and provided some good advice over the phone, including not to use 3M filters which could be the cause of the malfunction of the heat exchanger. He recommended using Lennox. Since some reviews indicated the Lennox is noisy, I expressed my concerns to Boris for using a different brand. Boris provided detailed explanations on my concerns and the noise issue is more of poor installation and not the unit issue. Once I agreed with the installation, Boris was able to arrange installation on the next day without any delay.

The installation done by Sazeed and his team was great. They installed the connecting pipes and new filter housing to make sure it is proper. I am extremely happy with the installation and the service.

They also completed the registration of the warranty the next day. Excellent follow-up.

The furnace stopped working. called the company, got a technician to come the next day and got all the information, we needed. The installation was done the next day, in a a very professional manner.
Very professional team, clean work, accommodating to customer needs, very knowledgeable, service on time

This was the first time that we had dealt with Cozy World and so far we are very impressed. Fred gave us more information on the furnace than other companies did, he made suggestions for potential changes to locations of our equipment. The install team was courteous and skilled, I highly recommend this company.

We needed a brand new air conditioner this summer in our new construction home that previously did not have AC installed. After receiving a wide range of quotes from many different companies, we ultimately went with Cozy World who had one of the best prices, knowledgeable sales rep and good reputation. The sales rep (Robert?) was extremely knowledgeable, honest and responsive. He very thoroughly explained the many different options and helped us come up with a choice that we were happy with for our budget. We did experience an issue after the first day of installation, but the original installer promptly returned the next day and took care of the problem. The rest of the summer everything was flawless. If I had to give one negative, we were hoping our unit was going to be a bit quieter since we got an upgraded Lennox Elite model for that very reason, but it does seem quieter than some of our neighbours units etc so no major complaints.