Boris Sherman is one of the most honest small business owners I have met in Toronto. I called Cozy World after speaking to multiple dealerships and it was evident from my very first interaction that these people were true professionals. Boris took the time to explain to me in detail the system that would be best suited for my house. He was thorough and knowledgeable. The crew arrived as per schedule and completed the job to my satisfaction and left my place spotless. Boris completed all the paperwork for the rebates. He never promised me more rebates than I was eligible for, which was something that put me off some of the other dealers. Boris was also superb with the communication, quick to respond to emails and phone calls. After my AC/Furnace installation was completed I asked Boris if they also installed tankless water heaters. Boris replied ‘yes’ and then went on to ask me a simple question “what problem are you trying to solve?” I didn’t have a problem with my current water heater and therefore didn’t need to change was Boris’ point. He also explained the math around why I should continue with my current system vs change to tankless given my family size. I highly recommended Cozy World!
- Approximate cost of services:
- $8,000.00
- Company Response
Dear Ajit,
Thank you very much for your detailed review.