I called 4 different places about replacing my old furnace and air conditioner. Boris from Cozy World provided options and best explanation out of all other salesmen who came by.
Hardware was installed by Kam and assistant. They were very friendly and explained what was involved in the installation. They had to open 2 holes in my basement ceiling to pull exhaust out to the back of the house. The holes were small and covered properly afterwards. Guys cleaned up the debris well after the job was done.
The furnace (SLP98V) has been working well since installed, very quiet. I tested the AC (13ACX), a lot quieter than my old one.
Very satisfied with this job, if I decide to replace water tank or install humidifier I will call these guys again.
- Approximate cost of services:
- $8,200.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Dear Martin,
Thank you very much for the detailed review and for your business.