Hi, just wanted to post my experience with Cozy World. We bought a new furnace and A/C back in October/2016. The purchase process was really straight forward from the beginning. Boris, the sales rep, was very responsive and knowledgeable on their products and so was able to advice on what we needed for our home. The installation crew was also very professional. I was at home and could see their attention to the detail. They were also very open and answered all of my questions/concerns. I remember making a comment that the old A/C was making a vibration on one of my house's walls and later they had put some rubber pads on the new one to avoid a similar problem. I really appreciated the extra effort since I did not really request it.
Overall it was a great experience from throughout the process.
Ed Tavares, Aurora, ON
- Approximate cost of services:
- $6,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Ed, hope you will be enjoying nice Lennox products for years to come.