I reached out to Cozy World as I was impressed with the perfect 10 score after over 700 reviews. Although skeptical about these types of scores I called Cozy World and left a message and had a return call from Fred very quickly. I briefed Fred on the situation and due to some concerns over my old furnace he was able to stop by the following day. Fred was very pleasant to work with and gave us our options on what was available and explained everything in regards to the packages. We decided to go ahead with the install, Fred had the technicians in a few days later.
Cam and Vali showed up right on time, they were both very pleasant and courteous, they took the time to lay out drop cloths to keep everything clean. Cam was happy to answer questions and explained everything that would be happening and made some great suggestions based on some renovations I have planned. Both Cam and Vali were meticulous in their work and took the time to make everything not only function correctly but also look clean and well organized. My wife and I were both very pleased with their work, we were also happy to receive a follow-up call and email from Fred asking how everything went and if we were happy with the install. After our experience it is pretty clear why Cozy World continues to get 10 ratings, I would highly recommend Cozy World to my friends, family and anyone looking for HVAC work. I will definitely be looking to call upon them again for the upcoming renovations.
- Approximate cost of services:
- $8,000.00
- Company Response
Hi Rob .
Thanks for writing this review .
I hope you and you family are doing wellWe appreciate customers like you .