I had my Furnace and AC installed in 2010. Service was excellent. Everything was good. In 2012 my AC was not starting up during the extreme heat spell. I called Boris several times, he answered all my calls, but since it was a very busy time a technician was not able to come over for about 3-4 days-- I understand as it was a very busy time.
There was a small component, near the power supply, that needed to be replaced. This was replaced in 5 minutes and my AC seems to be fine since.
I am considering using the services of Boris for another install, this summer.
- Approximate cost of services:
- $5,500.00
- Company Response
Hi Bevan,
Thank you very much for the review and for the referral to your farther. We have already scheduled the installation for Aug. 18th.##
It was very busy time because it was the first heat wave. I ask my each and every customer: "Please, try your furnace/AC a couple of weeks before you might need them". Not too many listen, but they are the ones who does not have to swelter for 3-4 days during the 1st heat wave.## With all that said, 3-4 days is not typical for us. Unfortunately, this summer one of our two main guys is off the road with an arm injury. ( Not on the job accident)