I first contacted Cozy World in 2014 because we needed to replace our AC. We decided after listening to Fred thoroughly explain the advantages of changing our Furnace at the same time , to do both . I posted a review back then extolling the virtues of the company, the installation process and the speed in which the job was completed , not to mention the follow up ' after care ' service as well.
As fate would have it on the exact 10 year anniversary of the date of install - our AC broke. Go figure ( parts are only covered for 10 years ) . Naturally I called Cozy again . They came right away and saw what the problem was ( no Frion ) because of a leak in the coil . THIS I appreciate about Cozy- they are honest and upfront with what your options are . We were told that we could replace the coil for a certain amount of money or just replace the entire unit . My husband figured much like as Used Car , once one thing goes m inevitably other parts will start breaking down , so it would be best to replace the entire Unit . Money is tight for us right now , like most fellow Canadians , but as I sit here in my 21.5 degree home while the humidex outside is saying its 42 degrees . I am glad that I did not hesitate to call Fred and his Cozy World Team again.
- Approximate cost of services:
- $3,700.00
- Company Response
Dear Elisa,
Thank you very much for using Cozy World Inc HVAC service for your new air conditioner installation